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New Visitor
Husky01
Posts: 3
Registered: ‎07-03-2012
Accepted Solution

iPad app version 4.0.2 issue

I recently updated my iPad to the latest version (4.0.2) and now when I try to log in it tells me "Failed to set up storage device. Please try again.". Is this a problem that only I'm having or is this affecting other people?
Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: iPad app version 4.0.2 issue

the newest version of the app fixed a lot of issues.  I have not seen that issue before.   Try this.  clear cookies and cache.  Make sure the app is not running in the background by doouble clicking the home button and shutting it down.  uninstall the app.  restart the ipad.   Now download it again.   Sign in with the primary accoutn holders credentials.  See if that works

New Visitor
Husky01
Posts: 3
Registered: ‎07-03-2012

Re: iPad app version 4.0.2 issue

Looks like re-install fixed the issue