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New Visitor
ljacobs60
Posts: 1
Registered: ‎09-13-2011

xfinity app on android phone cannot download attachments

How can I download any attachments (jpeg, doc, etc). The e-mails have download buttons next to each attachment but when I press the download button it just brings up the sd card direectory.
Official Employee
ComcastKchahal
Posts: 1,748
Registered: ‎05-21-2009

Re: xfinity app on android phone cannot download attachments

Hi,

 

Once you get the SD card directory, press device menu button, you will see the option to save the attachment. After this you will be taken back to same email where you can actually open the attachement.

Let us know if you still have any questions.

 

Thanks & Regards,

KChahal