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Contributor
rjcaccamise
Posts: 13
Registered: ‎06-09-2012

xfinity connect

The app does not work. I have talk to the tech folks several times. Result is promises. Get it right or take it off the market. App updated 7/12/2012.
Silver Problem Solver
rog286713
Posts: 14,000
Registered: ‎06-17-2008

Re: xfinity connect

The new version of the app does work as was stated by many by saying thanks for the fixes, It might not be working for you but since you posted nothing about your issue there is really no help anyone can give you.

Contributor
rjcaccamise
Posts: 13
Registered: ‎06-09-2012

Re: xfinity connect

Let's start with call forwarding. I get an error message when I try to access.
Service Expert
Queen-Evie
Posts: 12,330
Registered: ‎02-04-2004

Re: xfinity connect

What is the exact error message?



 


Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

New Visitor
ccoyle
Posts: 2
Registered: ‎07-13-2012

Re: xfinity connect

I'm also having issues with Call Forwarding in the App. My issue is that it just continues to say "Reading Settings" for over 20 min. I finally just stop trying.  And I have deleted it and reinstalled it with the same issue

Contributor
rjcaccamise
Posts: 13
Registered: ‎06-09-2012

Re: xfinity connect

Msg. An error occured while processing your request.
Silver Problem Solver
BruceW
Posts: 3,247
Registered: ‎12-03-2007

Re: xfinity connect


rjcaccamise wrote: Let's start with call forwarding. I get an error message when I try to access.

On 07-11-2012 a Comcast employee posted in http://forums.comcast.com/t5/Xfinity-Connect-Mobile-App/CALL-FORWARDING-TEMPORARY-OUTAGE/m-p/1342397:


There is a temporary outage with Call forwarding access from Xfinity Connect application.

All requests to querry call forwarding status and OR to set call forwarding will return an error.

Teams are working on resolving this issue as soon as possible.

I will keep this thread updated as soon as this is resolved.


The thread has not yet been updated.

Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: xfinity connect

The call forwarding issue is now fixed. Try again and you will be able to access it.