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Contributor
ralfrick
Posts: 5
Registered: ‎08-29-2013

App useless on Kindle Fire HD

Have been trying to watch an episode of Saturday Night Live for over 6 hours. At best selecting an episode and clicking play the screen goes black and the keyboard appears. Earlier it was also completely freezing up as well as slowing every other function of the Kindle. I have repeatedly tried different episodes of the show, closed and opened the app, turned the Kindle on and off, shut the Kindle down completely and restarted, tried different networks, tried different Kindle units, uninstalled and reinstalled the app, and successfully streamed video from Amazon and Youtube without incident. I have had this device for less than a week, and have nothing good to say about this app.

Contributor
ralfrick
Posts: 5
Registered: ‎08-29-2013

Re: App useless on Kindle Fire HD

Hey Comcast! What say you hire someone to answer this question!