01-17-2011 05:20 PM
Downloaded "iPad" app first. Configured properly. Renamed both TV's "bedroom" and "living room." Is this app supposed to be able to change my channels? Well, that isn't working. Then added iPhone 4 app and upon login to my account the TV's say bedroom and living room, but unlike the iPad which allows me to toggle between TV's to record, apparently the default on the iPhone is the "living room." How can I switch between TV's on the iPhone? I guess I'll wait on the other issues just like the rest. Comcast support had absolutely no clue how to assist except to say "try the forum." Gee thanks Comcast! I guess I'm just supposed to be grateful for the "free" app, even though it doesn't work. Hmmm at $25.00/hr. I've spent almost 21/2 hours trying to get this to work. Well, you do the math. Come on Comcast. You can do better than this.
01-17-2011 07:00 PM
Seems like a reasonable request to me. I have passed it up the line. Hope they do it for Android as well.
01-20-2011 01:36 AM - edited 01-20-2011 01:38 AM
vinnyb wrote:
Downloaded "iPad" app first. Configured properly. Renamed both TV's "bedroom" and "living room." Is this app supposed to be able to change my channels? Well, that isn't working.
Please see this link - www.fancast.com/remotehelp
Once you log in, select "test" (red circle). This should tune the DVR you have selected to channel 3. If this happens, remote tune should be good to go! While you're there, make sure that both the iPhone and the Ipad are listed (green cirlce)
Then added iPhone 4 app and upon login to my account the TV's say bedroom and living room, but unlike the iPad which allows me to toggle between TV's to record, apparently the default on the iPhone is the "living room." How can I switch between TV's on the iPhone?
To toggle DVRs on the iPhone, follow these steps:
1. Select the settings icon
2. Select the DVR currently in use
3. This should open the last menu that will enable you to toggle the DVR you want to use. The second DVR should be somewhere in this vicinity:
I guess I'll wait on the other issues just like the rest. Comcast support had absolutely no clue how to assist except to say "try the forum." Gee thanks Comcast! I guess I'm just supposed to be grateful for the "free" app, even though it doesn't work. Hmmm at $25.00/hr. I've spent almost 21/2 hours trying to get this to work. Well, you do the math. Come on Comcast. You can do better than this.
07-30-2012 11:32 PM
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