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New Visitor
rdewey001
Posts: 1
Registered: ‎02-17-2013

Can't get videos to play

I try to see some videos that you have but it keeps telling I don't have flash player so I download it and it stills tells me I need it what is wrong with this I tryed and uninstalled it and then installed it again but no good what is wrong

Official Employee
ComcastJoe
Posts: 6,894
Registered: ‎08-11-2011

Re: Can't get videos to play


rdewey001 wrote:

I try to see some videos that you have but it keeps telling I don't have flash player so I download it and it stills tells me I need it what is wrong with this I tryed and uninstalled it and then installed it again but no good what is wrong


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support