02-17-2013 06:08 PM
Thank you for timely reply. The color for most of the text items on Comcast comuter screen are light blue. How do I change them to black The light blue is hard on the eyes.
02-17-2013 06:26 PM
The colors on Comcasts web pages are set by them, not your computer. There is no reason you have to go to any of Comcasts pages, just go somewhere you like the colors. I have never been to their websites as I don't like anything about them.
02-17-2013 06:42 PM
Thanks for the response. I appologise for the spelling mistakes in my previous communication. Although I am not proficient technically in computer hardware and software, I am a problem solver. I am not willing to giveup so soon.
I have some ideas to troubleshoot.
02-17-2013 07:42 PM
People have been complaining about the default font colors Comcast has chosen for years. We've asked them to make it easier for people to see. Even the default font color of something posted in the forum is hard for some people to see.
We've heard "we take your suggestions seriously". I don't think they do because if they did things would be made BETTER for the people who use them. I've said many times it almost seems that Comcast thinks we are to stupid to know what would be best for us.
Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.
02-17-2013 08:23 PM
Does this help? See what they say about Mac further down in this article.
Changing colours and fonts can make things easier to read. You can change them for web pages, or for your whole computer.
You can choose a different colour scheme for this website. Use the "Change page colours" feature in the top right of every page to choose between a low contrast, inverted, high contrast or regular colour scheme.
You can use your browser to change the colours and fonts used in web pages. You can change the way text, links and other items are displayed.
In Internet Explorer you can change the default font, override the fonts used in web pages, and change the default colours.
If you use Internet Explorer you can find more information on Microsoft's website.
In Firefox you can change the default font, override the fonts used in web pages, and change the default colours.
Open the Options (or Preferences in OSX) and select the Content tab to make adjustments.
You can find more information on Mozilla's website: Firefox accessibility
In Safari you can set a minimum font size, but there are no options to change colours.
Go to the Preferences in Safari, and under the Advanced tab should be a tick-box to set a minimum font size.
You can find more information on Apple's website: Safari accessibility
In Chrome you can change the default font size and style, but there are no options to change colours.
In the Chrome settings (look for a Wrench icon) the font options are inUnder the hood.
You can find more information on Google's website: Chrome accessibility.
You can make changes to colours and fonts so they're used everywhere on your computer. If you use Windows or Mac OSX there are different options to choose from.
In Windows you can change the size of text and icons, pick a high contrast colour scheme, and choose other settings to make things easier to read.
If you use Windows you can find more information on the Microsoft website:
In Mac OSX you can increase or decrease colour contrast, use inverted colours, or choose a monochrome colour scheme. There are no options for changing your general font settings, but you can change font settings within individual programmes.
If you use Mac OSX you can find more information on the Apple website:Mac OSX accessibility
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
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