Xfinity.com Website

[PeteC2]

Not exactly the biggest deal in the world, but for some reason even though I check the box to remember sign in, lately (it used to work fine) I find that after re-starting my browser (ie 9 64 bit) I have to sign back into my home page, instead of it being remembered.  Any ideas, or fix?

[reasd]

Hello,

The Remember Me feature is a Comcast cookie.  If you clear your cookies in Firefox, you will also clear that Comcast Cookie and Remember me will not work

[Queen-Evie]

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PeteC2 wrote:

Not exactly the biggest deal in the world, but for some reason even though I check the box to remember sign in, lately (it used to work fine) I find that after re-starting my browser (ie 9 64 bit) I have to sign back into my home page, instead of it being remembered.  Any ideas, or fix?

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reasd wrote:

Hello,

The Remember Me feature is a Comcast cookie.  If you clear your cookies in Firefox, you will also clear that Comcast Cookie and Remember me will not work

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This issue is also being reported in the Email forum.

I don't use the Comcast home page. I don't use Xfinity Connect for email access.

I do frequent this forum and despite checking Keep me signed in I found that I was not staying signed in.

For now, the problem seems to be resolved for me. All I know is that every once in a while it goes flaky and doesn't keep me signed in. And no I was NOT deleting cookies.

[PeteC2]

Yes, not to denigrate firefox, but as I stated, I am using IE 9.  I have not deleted cookies recently, so that would not be the issue.  As I mentioned, it worked okay previously, but as of late won't retain my sign on info...but again, not that it is a life or death issue, just wondered of there was a fix, or if others had the same occurrence.

[Creechuur]

This seems to be yet another bug in Comcast's already buggy internet presence. I usually only have to re-log every couple weeks, but for the past few days I have to login every time I try to check my email.

[Barmar]

Maybe when they were fixing the TAB order they somehow messed this up. That'll teach people to ask for minor improvements.

[USAF_E-8_RET]

I hate to get into this conversation as I know where it will end up - but do you suppose the reason the "Remember Me" does not work is because it is a "64 bit IE"?  Most programs are based on the 32 bit IE - which is the default IE for Win 7!

[PeteC2]

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USAF_E-8_RET wrote:

I hate to get into this conversation as I know where it will end up - but do you suppose the reason the "Remember Me" does not work is because it is a "64 bit IE"?  Most programs are based on the 32 bit IE - which is the default IE for Win 7!

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Nah, I should have mentioned that I did also replicate this with IE 9 32 bit version, sorry.

BTW, US Army, RA - Ret here!

[deandome]

Just a +1 for people who formerly had no problems re. being automatically logged in for about 2 weeks at a time...

...UNTIL about a week ago, when I started getting asked for username & pass EVERY DAY.  And this problem occurs in IE-9 and the latest Firefox, not just one.  And I too, only delete cookies once in a blue moon, and certainly not recently.

Seems like a fundemental glitch on COMCAST'S end, not ours

[BlueJay]

This problem has occurred with my system also...  IE8  Vista ... 

All of the links that I've been using for quite some time were malfunctioning..   And every time I tried to get to web mail, I was always forwarded to that wonderful piece of work, known as comcast/xfinity, and then I had to log in again...  Talk about nightmares..  

I thought it was my machine, cleared out cookies, cache, temp files, hist. etc..,  finally, back to normal, links are operational, and I don't have to look at that homepage.. 

Also, glad to see that the sign in page was corrected.. 

ciao, bj

[vicpaul]

I am having the same problem.  Actually very annoying for someone who has arthritis in their fingers.  Chock up another one for Comcast.

[deandome]

Nice to see how quickly they're diving into this problem, and how good they're beeing about tellling us what's happening!:smiley wink: wink;  (where are the 'rolling eyes' emoticons when you really need them?)