Xfinity.com Website

turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Reply
Topic Options
New Visitor
New Visitor
mattr2
Posts: 1
Registered: ‎02-08-2012

Does comcast block gaming applications?

‎02-08-2012 10:05 AM

I have several sons who like to play an online game for hours and hours.  It takes a lot of bandwidth, but we are not near the cap this month..... yet.

 

Anyway, the game is called "Leage of Legends" and stopped working a few days ago.  I have tried everything to get it working, remove and reinstall, reformate and reinstall OS, etc, nothing works.  I am wondering if comcast is blocking the application. 

 

Is there any way to find out?

Message 1 of 4 (984 Views)
Reply
0 Kudos
Moderator
Moderator
ComcastJoe
Posts: 6,627
Registered: ‎08-11-2011

Re: Does comcast block gaming applications?

[ Edited ]

‎02-08-2012 10:38 AM - edited ‎02-08-2012 10:39 AM

mattr2 wrote:

I have several sons who like to play an online game for hours and hours.  It takes a lot of bandwidth, but we are not near the cap this month..... yet.

 

Anyway, the game is called "Leage of Legends" and stopped working a few days ago.  I have tried everything to get it working, remove and reinstall, reformate and reinstall OS, etc, nothing works.  I am wondering if comcast is blocking the application. 

 

Is there any way to find out?

It is rare for someone to go over their limit and if you think you did not go over than you will have to contact League of Legends directly.

 

You should be able to see your Usage Data through Customer Central under the User & Settings tab but some customers are reporting that it is missing and we are further looking into why it is happening. Here is the thread:

 

http://forums.comcast.com/t5/Xfinity-com-Website/Usage-Meter-Gone/td-p/1144543

 

If you went over your limit, no websites would be working from your internet.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Message 2 of 4 (980 Views)
Reply
0 Kudos
Silver Problem Solver
Silver Problem Solver
BruceW
Posts: 3,257
Registered: ‎12-03-2007

Re: Does comcast block gaming applications?

‎02-08-2012 01:50 PM

ComcastJoe wrote: ... If you went over your limit, no websites would be working from your internet. ...

 Really?

Message 3 of 4 (964 Views)
Reply
0 Kudos
Moderator
Moderator
ComcastJoe
Posts: 6,627
Registered: ‎08-11-2011

Re: Does comcast block gaming applications?

[ Edited ]

‎02-08-2012 03:28 PM - edited ‎02-08-2012 03:28 PM

BruceW wrote:
ComcastJoe wrote: ... If you went over your limit, no websites would be working from your internet. ...

 Really?

I am sorry, I misspoke. If a customer has been warned and still exceeds the threshold, they could have their service suspended.

 

Mattr2 has not been warned so I am assuming that his internet has not been suspended.

 

It is very rare but it has happened.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Message 4 of 4 (952 Views)
Reply
0 Kudos