Recently you modified access to Email by creating/opening a tab. So when one exits Email by deleting the tab, the home page must be refreshed to "remove" the original number of unread Emails! Why complicate?!
There are many posts on this new 'feature' in a number of the Forums. Maybe submit feedback to Comcast. The Feedback link is located on the lower right side of the homepage.
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.
3) http://comcast.com/Clicking Connect on this page now takes you to the Comcast homepage, which requires clicking Email again and thus opening a new Window.
5) install an email client and configure it to work with Comcast mail servers.
Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
