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Visitor
abelrc
Posts: 3
Registered: ‎06-23-2012

I have contacted Comcaast by phone several days ago noting that I can't log on to comcast and check email, pay my bill or any other service that I should have access to based on my account.  To date, this has not been corrected.  I recently mailed my bill payment because I continue to get kicked off the site when I try to log on.  I'm paying for a service that I have no access to.  Whats the status of correcting this issue??

Email Expert
Posts: 18,235
Registered: ‎04-27-2004

Re: Email

I've escalated this to an admin.

Visitor
abelrc
Posts: 3
Registered: ‎06-23-2012

Re: Email

Is there anyting I need to do at my end to possibly correct this?

Email Expert
Posts: 18,235
Registered: ‎04-27-2004

Re: Email

On 6/25 ComcastLarry said he would have someone contact you. Have you heard from them yet?

Visitor
abelrc
Posts: 3
Registered: ‎06-23-2012

Re: Email

At this point, all issues have been addressed.  Thank You.