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New Visitor
nh1968
Posts: 1
Registered: ‎11-22-2012

Error code 504

All videos are getting an error code 564.  It suggests reloading Adobe.  I try and still no luck.

Official Employee
ComcastJoe
Posts: 6,870
Registered: ‎08-11-2011

Re: Error code 504


nh1968 wrote:

All videos are getting an error code 564.  It suggests reloading Adobe.  I try and still no luck.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you. Please send the URLs of the videos that you are trying to watch.

 

Also, what error code are you getting? 504 or 564?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe