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New Visitor
dcstone
Posts: 1
Registered: ‎11-13-2012

Glitched SNL Content for 11/10/12...

The 11/10/12 episode (Ep 7, Season 38) content is disrupted about 1.5 minutes into the show.  From then on I can only hear the episode, as the video content is completely disrupted.  Please fix.

 

I verified that the same thing happens whether you view with Firefox, Chrome or MIE.

 

Really?

dcstone

Official Employee
ComcastJoe
Posts: 6,876
Registered: ‎08-11-2011

Re: Glitched SNL Content for 11/10/12...


dcstone wrote:

The 11/10/12 episode (Ep 7, Season 38) content is disrupted about 1.5 minutes into the show.  From then on I can only hear the episode, as the video content is completely disrupted.  Please fix.

 

I verified that the same thing happens whether you view with Firefox, Chrome or MIE.

 

Really?

dcstone


I tested this video and could not duplicate your issue.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, any other videos giving you this issue?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe