Xfinity.com Website

[Mark781]

On the home page where you list select videos, when I go to view a video, the boxes appear on the left but they keep scrolling down so I am unable to select the one I want to watch. Even when I click on it, it does not stop scrolling. How can this be fixed?

[ComcastJoe]

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Mark781 wrote:

On the home page where you list select videos, when I go to view a video, the boxes appear on the left but they keep scrolling down so I am unable to select the one I want to watch. Even when I click on it, it does not stop scrolling. How can this be fixed?

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Which specific video are you trying to watch from the homepage?

What operating system and web browser are you using? I ask because I cannot duplicate on my Mac using Google Chrome.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

[Mark781]

I am using windows 7 and google chrome. This happens with any video I chose to watch from the boxes. Thanks

[ComcastJoe]

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Mark781 wrote:

I am using windows 7 and google chrome. This happens with any video I chose to watch from the boxes. Thanks

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Try deleting your cookies and cache and then try again.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe