02-02-2012 12:22 PM
rupe6552 wrote:
I do get the weather icon and temp displayed using Firefox, But not with IE.
There is something in IE blocking your weather from appearing. Try deleting your cookies and cache then try again.
Let me know the results.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe
02-02-2012 02:33 PM
Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.
Didn't work with what I deleted.
02-02-2012 02:55 PM
rupe6552 wrote:
Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.
Didn't work with what I deleted.
What version of IE are you using?
Try completely uninstalling IE from your computer then try installing it again.
Let me know the results.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe
02-02-2012 05:54 PM
Have IE 7, had no problems at all up until about 10 days ago.
02-04-2012 08:38 PM
Try this. It worked for me.
1) Sign in from the Comcast main page - http://xfinity.comcast.net/
2) Be back on that main page and mouse over the weather icon to the left of the search field.
3) Click on the down arrow that appears so that you see something like this:
4) Click on Change Location. Type in your zip code or choose a city. Choose Go.
That should stick.
02-04-2012 09:24 PM
Thanks for the suggestion.
I tried pretty much everything and the weather icon and temp still refused to display.
I finally just upgraded to IE 8 and that solved it.
02-05-2012 09:40 PM
Same here for Firefox 9.0.1! That Comcast weather hasn't updated for HOURS! It STILL always shows "37 degrees in East Hartford, CT, and sunny", even though it's still cold at night! When will the weather updater be fixed?!
02-06-2012 07:09 PM
Same issue in Pittsburgh, PA...weather is definitely lagging!
02-06-2012 07:16 PM
Have you tried closing your browser, clearing your cache, and then gpoing back to the page?
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
02-10-2012 12:33 AM
Local News for zip code 15220 is not loading again. Thank you
02-10-2012 09:34 AM
brunman31 wrote:
Local News for zip code 15220 is not loading again. Thank you
I tested 15220 and had no issues. The weather and local news are both loading correctly.
What operating system and browser are you using?
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe
02-10-2012 09:39 AM
Hi Joe, Thanks for the quick response. Local News/Local Forecast is working correctly again this morning. Assume it was a temporary outage last night. Running Windows XP SP3 and IE8. Thanks again..
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