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Official Employee
ComcastJoe
Posts: 6,892
Registered: ‎08-11-2011

Re: Local News/Local Forecast


rupe6552 wrote:

I do get the weather icon and temp displayed using Firefox, But not with IE.


There is something in IE blocking your weather from appearing. Try deleting your cookies and cache then try again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Contributor
rupe6552
Posts: 8
Registered: ‎11-30-2010

Re: Local News/Local Forecast

Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.

Didn't work with what I deleted.

Official Employee
ComcastJoe
Posts: 6,892
Registered: ‎08-11-2011

Re: Local News/Local Forecast


rupe6552 wrote:

Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.

Didn't work with what I deleted.


What version of IE are you using?

 

Try completely uninstalling IE from your computer then try installing it again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Contributor
rupe6552
Posts: 8
Registered: ‎11-30-2010

Re: Local News/Local Forecast

Have IE 7, had no problems at all up until about 10 days ago.

Web Page Expert
BethKatz
Posts: 6,145
Registered: ‎11-14-2006

Re: Local News/Local Forecast

Try this. It worked for me. 

 

1) Sign in from the Comcast main page - http://xfinity.comcast.net/

2) Be back on that main page and mouse over the weather icon to the left of the search field.

3) Click on the down arrow that appears so that you see something like this:

WeatherLoc.jpg

 

4) Click on Change Location. Type in your zip code or choose a city. Choose Go.

 

That should stick. 

 

Contributor
rupe6552
Posts: 8
Registered: ‎11-30-2010

Re: Local News/Local Forecast

Thanks for the suggestion.

I tried pretty much everything and the weather icon and temp still refused to display.

I finally just upgraded to IE 8 and that solved it.

Bronze Star Contributor
angeldeb82
Posts: 134
Registered: ‎10-14-2011

Re: Local News/Local Forecast

Same here for Firefox 9.0.1! That Comcast weather hasn't updated for HOURS!  It STILL always shows "37 degrees in East Hartford, CT, and sunny", even though it's still cold at night!  When will the weather updater be fixed?!

Regular Contributor
Posts: 40
Registered: ‎05-14-2006

Re: Local News/Local Forecast

Same issue in Pittsburgh, PA...weather is definitely lagging!

Email Expert
CCCarole
Posts: 28,873
Registered: ‎05-21-2006

Re: Local News/Local Forecast

Have you tried closing your browser, clearing your cache, and then gpoing back to the page?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Regular Contributor
Posts: 40
Registered: ‎05-14-2006

Re: Local News/Local Forecast

Local News for zip code 15220 is not loading again.  Thank you

Official Employee
ComcastJoe
Posts: 6,892
Registered: ‎08-11-2011

Re: Local News/Local Forecast


brunman31 wrote:

Local News for zip code 15220 is not loading again.  Thank you


I tested 15220 and had no issues. The weather and local news are both loading correctly.

 

What operating system and browser are you using?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Regular Contributor
Posts: 40
Registered: ‎05-14-2006

Re: Local News/Local Forecast

Hi Joe,  Thanks for the quick response.  Local News/Local Forecast is working correctly again this morning.  Assume it was a temporary outage last night.  Running Windows XP SP3 and IE8.  Thanks again..