Xfinity.com Website

[mcoyle]

Nothing can be programmed from the "Manage DVR" Screen. Few programs listed, but screens says no room.  Text says 51% full.  Please fix

[ComcastJoe]

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mcoyle wrote:

Nothing can be programmed from the "Manage DVR" Screen. Few programs listed, but screens says no room.  Text says 51% full.  Please fix

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Does the 51% that says that is available online match the 51% that is showing on TV? In other words, is 51% showing on both platforms?

Where are you trying to set a recording from? From the TV Listings page or from a show's page (example Go On)?

Thanks,
Joe
XfinityTV.com/Xfinity.com Support

[mcoyle]

Hi Joe,

I'm going from  http://xfinitytv.comcast.net/tv-listings to http://xfinitytv.comcast.net/mytv/dvr

http://xfinitytv.comcast.net/mytv/dvr (don't worry about the "space is needed" complaint...the new drop down box had me confused). The only thing that's wrong is the http://xfinitytv.comcast.net/mytv/dvr page. It doesn't have my scheduled recordings, but they are correct on the listings page when I click on the show

Sorry for the confusion!

Marianne

[ComcastJoe]

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mcoyle wrote:

Hi Joe,

I'm going from  http://xfinitytv.comcast.net/tv-listings to http://xfinitytv.comcast.net/mytv/dvr

http://xfinitytv.comcast.net/mytv/dvr (don't worry about the "space is needed" complaint...the new drop down box had me confused). The only thing that's wrong is the http://xfinitytv.comcast.net/mytv/dvr page. It doesn't have my scheduled recordings, but they are correct on the listings page when I click on the show

Sorry for the confusion!

Marianne

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Is your DVR Manager page completely blank or do the shows' titles say something along the lines of "Title not available"?

Thanks,
Joe
XfinityTV.com/Xfinity.com Support