Usage Meter missing (and it's not the end of the month)

pyewackett3 · ‎07-29-2012

So . . . is anyone else's usage meter missing? I checked the Users and Preferences tab, where it's always prominently displayed at the top.

I know it's normal for it to go a-wanderin' at the end of the month, but this seems a bit early.

Is there any other place to look for it?

TIA - pye

reasd · ‎02-22-2007

Hello,

The reason you are not seeing it is because comcast is coming up with a new criteria per your internet tiers you are having.

CCCarole · ‎05-21-2006

I see mine. but right now in my area, it is suspended.

You can read more information in this link: https://customer.comcast.com/help-and-support/internet/common-questions-excessive-use/

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

pyewackett3 · ‎07-29-2012

Thanks for the input. I had been aware of the upcoming changes and of the current suspension of data limit enforcement, but I didn't think the usage meter would just disappear without notice. (It was there this morning, honest!)

So I guess I'll just be patient . . .

- pye

pyewackett3 · ‎07-29-2012

Patience is a virtue. The meter returned this morning. Balance is restored.

Xfinity.com Website

Usage Meter missing (and it's not the end of the month)

Re: Usage Meter missing (and it's not the end of the month)

Re: Usage Meter missing (and it's not the end of the month)

Re: Usage Meter missing (and it's not the end of the month)

Re: Usage Meter missing (and it's not the end of the month)