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Contributor
janvag
Posts: 16
Registered: ‎07-30-2007

WHY ARE THERE XFINITY PROMOTIONS ON HEADER PAGE????????

WHY MUST I NAVIGATE YOUR HEADER PAGE TO FIND MY EMAIL HIDDEN AT THE BOTTOM OF THE PAGE?  I AM PAYING FOR YOUR SERVICE AND RESENT PAYING FOR YOU TO ADVERTISE YOUR PRODUCTS ON YOUR WEBSITE USING THE HEADER PAGE.  YOU CHANGED THIS WEB SITE LOGIN WITHOUT NOTIFYING YOUR CUSTOMERS AND I AM TOTALLY AGGRAVATED WITH YOUR SNEAKY AND UINDERHANDED WAYS OF SELLING YOUR PRODUCTS. GET YOUR ACT TOGETHER AND GIVE US WHAT YOU PROMISE - A FASTER INTERNET SERVICE, EASIER ACCESS, ETC.

JANET VAGLICA

Email Expert
CCCarole
Posts: 28,876
Registered: ‎05-21-2006

Re: WHY ARE THERE XFINITY PROMOTIONS ON HEADER PAGE????????

What do you mean please, by the "header page"?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Official Employee
ComcastEric
Posts: 573
Registered: ‎06-29-2011

Re: WHY ARE THERE XFINITY PROMOTIONS ON HEADER PAGE????????

janvag, it sounds like you might be using this site or the Comcast.com home page to access your email.  If you click "Connect" at the top, that will take you there.  You can also use the Xfinity.com home page, which has a direct link to email as well as an email preview.

 

Eric