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Contributor
Posts: 9
Registered: ‎08-16-2007

Xfinity Toolbar

Why do I have to keep reinstalling the Xfinity toolbar? Why does it keep going away?

Moderator
ComcastJoe
Posts: 6,625
Registered: ‎08-11-2011

Re: Xfinity Toolbar


mn6902 wrote:

Why do I have to keep reinstalling the Xfinity toolbar? Why does it keep going away?


What operating system and web browser name and version are you using?

 

Is it just disappearing or do you have to download and install the XFINITY Toolbar file every time?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Contributor
Posts: 9
Registered: ‎08-16-2007

Re: Xfinity Toolbar

Windows 7. Internet Explorer 9. It just disappears. I have to reload and reinstall every time, if I can find the link to it.

Service Expert
Queen-Evie
Posts: 12,339
Registered: ‎02-04-2004

Re: Xfinity Toolbar

When you say disappear do you mean it does not show up when you right click just under the address bar?

 

toolbar.jpg



 


Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

Contributor
Posts: 9
Registered: ‎08-16-2007

Re: Xfinity Toolbar

Yes. It is not there. It does not stay loaded between shutdowns and startups of my computer.

New Visitor
ctacker
Posts: 1
Registered: ‎10-28-2012

Re: Xfinity Toolbar

I have the same problem, windows 7 explorer 9. the constant gaurd says its installed but when I click view, toolbars it is not there.

Contributor
Posts: 9
Registered: ‎08-16-2007

Re: Xfinity Toolbar

I have downloaded and installed it several times. Then it goes away, to where I don't know.

Connection Expert
EG
Posts: 34,233
Registered: ‎12-24-2003