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jillfharris
Posts: 1
Registered: ‎01-27-2013

Xfinity videos continually scroll and won't stop

‎01-27-2013 09:07 AM

When I try to watch an Xfinity video, the ad plays butthen the actual video automatically scrolls through the entire list of videos and can't be stopped to select or play the actual video

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ComcastJoe
Posts: 6,627
Registered: ‎08-11-2011

Re: Xfinity videos continually scroll and won't stop

‎01-28-2013 02:11 PM

jillfharris wrote:

When I try to watch an Xfinity video, the ad plays butthen the actual video automatically scrolls through the entire list of videos and can't be stopped to select or play the actual video

Delete your cookies, cache, and history and then try again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support

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