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lgrn55
Posts: 1
Registered: ‎11-13-2012

changing home page info & ads from Chicago to Denver

We moved from Chicago to Denver 8 years ago. You would think once your billing address has changed, Comcast would either change or provide info on how to change your home page info and the ads that are on there. I can change the weather location but it dousn't transfer to anything else. I spent 45 mins. on the phone with Comcast and no success!

Official Employee
ComcastJoe
Posts: 6,887
Registered: ‎08-11-2011

Re: changing home page info & ads from Chicago to Denver


lgrn55 wrote:

We moved from Chicago to Denver 8 years ago. You would think once your billing address has changed, Comcast would either change or provide info on how to change your home page info and the ads that are on there. I can change the weather location but it dousn't transfer to anything else. I spent 45 mins. on the phone with Comcast and no success!


What happens when you click "Local" near the top of the page?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe