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New Visitor
ohmannotagain
Posts: 1
Registered: ‎02-18-2013

news video playback

When I go to Comcast videos the slide bar jumps up and down and the headings for each video changes simultaneously. I cannot choose a video to view.

 

What's the fix? I'v tried rebooting - shutting down - backing out ot the page and going back in. Ecerything has been working ok for 12 years (as far a this problem goes) and for the last few days it has been nuts. A few days ago I couldn't get into the server for some hours. Is this related?

 

 

New Visitor
owllight5788
Posts: 1
Registered: ‎02-18-2013

Comcast Videos Don't Play

What's up with clicking on a video and then the entire list just starts scrolling and not playing!?!

Silver Problem Solver
commanguy
Posts: 5,348
Registered: ‎01-11-2010

Re: news video playback

Sometimes clearing your web browser's cache clears up problems like this. A old file in the cache can cause the site to not function properly. It could also have prevented loading a site when trying to connect.

 

Official Employee
ComcastJoe
Posts: 6,887
Registered: ‎08-11-2011

Re: news video playback

Hi all,

 

Your browser may have exceeded its cookie limit. Please delete your cookies and then try watching a video again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support

Visitor
Posts: 2
Registered: ‎06-23-2004

Re: news video playback

Maybe I missed a message (or 10) Joe, but clearing the cache of EVERYTHING had no effect; still jumps like a politician for a tax...