02-18-2013 08:45 PM
When I go to Comcast videos the slide bar jumps up and down and the headings for each video changes simultaneously. I cannot choose a video to view.
What's the fix? I'v tried rebooting - shutting down - backing out ot the page and going back in. Ecerything has been working ok for 12 years (as far a this problem goes) and for the last few days it has been nuts. A few days ago I couldn't get into the server for some hours. Is this related?
02-18-2013 06:08 PM
What's up with clicking on a video and then the entire list just starts scrolling and not playing!?!
02-19-2013 09:42 AM
Sometimes clearing your web browser's cache clears up problems like this. A old file in the cache can cause the site to not function properly. It could also have prevented loading a site when trying to connect.
02-19-2013 09:54 AM
Hi all,
Your browser may have exceeded its cookie limit. Please delete your cookies and then try watching a video again.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
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