Posted by
New Visitor
Member Since: ‎09-17-2009
Posts: 1


I received an email from with test:

Constant Guard Alert

Dear XFINITY Customer

Please read the entire message

In an effot to imptove customers' experience ......


and a lint ti account reconciliation (address-


It is phishing

Posted by
Service Expert
Member Since: ‎02-04-2004
Posts: 14,669

Re: phishing

If the mail contained any links that lead to a sign in page it is indeed phishing.


Please read this Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) clickable link.

It contains very useful information about mail that purports to be from Comcast.

By the time you get through reading it YOU will be an expert on HOW to know that the mail is a phishing attempt.


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.