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New Visitor
New Visitor
Posts: 1
Registered: ‎07-06-2006

We purchased a game thru comcast on 10/30 we have the american express bill. We are unable to access the game. We have sent countless emails and called countless times. Can someone get in touch with us regarding our purchase or do we have to dispute it with american express. This is really terrible service. When we call we get transferred 4 and 5 times. Please help.

Email Expert
CCCarole
Posts: 28,918
Registered: ‎05-21-2006

Re: purchase

Did you check out this link on the Games homepage?

 

http://games.comcast.net/faqdesk_index.php?aff=t_03cm&faqPath=9

 

On the same page as the link,there is a Contact Us link on the lower rightbside of the page...Is that we're you are emailing them?

 

Did you get a confirmation email with the activation code to activate the game?

 

 



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