03-11-2012 01:01 PM
If you mean you want to change your Comcast secret question:
Log in to Customer Central with the account name and password.
After Customer Central opens click the Users & Settings tab.
Click Change password/secret question which is under Account Settings.
Choose a new question, provide the answer, click Save.
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This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.
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