Reply
Posted by
New Visitor
Member Since: ‎11-28-2012
Posts: 1

self-installation kict for new modem

I received your letter concerning digital in ternet device upgrade.   Could not find the instructions to receive

the self-installation kit with new modem. Logged onto www.comcast.net/deviceupgrade but found NO instructions.  Help please. Thank you

Posted by
Service Expert
Member Since: ‎02-04-2004
Posts: 14,764

Re: self-installation kict for new modem

[ Edited ]

Here is the correct link. The link you provided says comcast.net   The correct link is comcast.com

 

http://www.comcast.com/deviceupgrade/?SCRedirect=true



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.