Xfinity.com Website

[turnerorourke]

I can almost never get through a trivia game before it freezes.  Very frustrating.

[ComcastJoe]

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turnerorourke wrote:

I can almost never get through a trivia game before it freezes.  Very frustrating.

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Can you give me some of the specific games that are giving you this issue? I would like to test them out.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

[turnerorourke]

It's just about every trivia game.  I often get to question 8 or 9 and it freezes and I can't finish the game.  I'd say it happens on 50 to 60% of the games I've played.

[ComcastJoe]

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turnerorourke wrote:

It's just about every trivia game.  I often get to question 8 or 9 and it freezes and I can't finish the game.  I'd say it happens on 50 to 60% of the games I've played.

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I tested a few trivia games and found no issues.

Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe