05-10-2012 04:12 PM - edited 05-10-2012 04:18 PM
do you have it set to the right zip code? have you cleared your cookies and cache. What version of android are you running, it does not work for all, and all you can do is change the cable box channel with it in certain markets.
05-10-2012 04:33 PM
I set it the same as the web site I use on my desk top. Gingerbread 2.2 is the OS. Th eTV listing area just spins the timer ..I tried uninstal and reinstall same thing. It wont let me stop and do anythign else either. Only thing I can do is uninstall it
05-10-2012 04:54 PM
these are what comcast posts as the requirements.
Compatibility and Known Issues:
- Xfinity TV app supports most Android handsets running Android 2.2 and higher.
- Xfinity TV app supports the Motorola Xoom tablet running Android v3.1 and later. Other Honeycomb v3.x tablets with a 1280x800 resolution should work. We will certify the application on additional tablets soon.
- Xfinity TV app may work on other Android devices not listed above but it has not been designed or optimized for them. They are currently unsupported.
- Xfinity TV app currently supports devices that allow more than a 16MB memory limit on applications and will automatically detect the required memory. This includes most devices. However, the AT&T HTC Aria is a notable exception and is not compatible.
05-10-2012 10:32 PM
I'm not sure what you mean by "I set it the same as the web site I use on my desk top". The Xfinity.tv App doesn't need a website 'set'.
If you are having trouble with the app, try rebooting your phone to make sure the app is not running, then going into your Application management app that is part of the Android OS, and clearing the data for the Xfinity.tv App, then try starting the app again.
05-11-2012 02:36 PM
I meant i set it to Lambertville Cable same as home. Ohter than that.. all my set top boxes show up no problem then when I hit next to load the tv -listings.... it just spins the timer loader round and round..it never loads a thing. I have uninstalled it adn reinstalled it numerous times now. I have given up. I also ran it on my wireless network at work and home as well as the ATT wireless network. Nothing matters, it just doesn tload the Tv listings nor let me get back to settings.
05-11-2012 06:35 PM
uninstalling and re-installing doesn't necessarily delete the application data. Try my suggestion of deleting the application data before you give up....
05-14-2012 02:54 PM
Ok I folowed your directions, I cleared application data, restarted the application, re signed in and it go to the tv listing area. But, it stuck loading the listings again.......
I give up.. when y'all have a fix for the android , I would love to use the product. It works fine on my daughters IPhone...
05-14-2012 09:19 PM
Sorry it's not happening for you...I have a Samsung Galaxy S (AT&T Captivate) running GB, and the Xfinity.tv app works fine on it. Not sure what else to suggest.....it does take a while to download the listings though...
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