Reply
Recognized Contributor
anita0817
Posts: 385
Registered: ‎04-28-2011
Accepted Solution

TV Listings "Data Nor Available" on IPhone App

I am trying to view the tv listings through my Iphone 3S app and I am receiving the message "Data not Available".All of my settings and IOS systems are up to date.

 

I live in South Florida, zip code 33496 and would like to know what is going on with this problem?

 

Thank you.

Official Employee
ComcastJoe
Posts: 6,876
Registered: ‎08-11-2011

Re: TV Listings "Data Nor Available" on IPhone App


anita0817 wrote:

I am trying to view the tv listings through my Iphone 3S app and I am receiving the message "Data not Available".All of my settings and IOS systems are up to date.

 

I live in South Florida, zip code 33496 and would like to know what is going on with this problem?

 

Thank you.


Try re-entering your zip code. This refresh should push your listings through.

 

If it does not work, try un-installing than re-installing the app and see if that works.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Recognized Contributor
anita0817
Posts: 385
Registered: ‎04-28-2011

Re: TV Listings "Data Nor Available" on IPhone App

Joe - thanks, it helped and now my phone is showing the listings.