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anita0817
Posts: 385
Registered: ‎04-28-2011
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TV Listings "Data Nor Available" on IPhone App

‎02-01-2012 02:05 PM

I am trying to view the tv listings through my Iphone 3S app and I am receiving the message "Data not Available".All of my settings and IOS systems are up to date.

 

I live in South Florida, zip code 33496 and would like to know what is going on with this problem?

 

Thank you.

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ComcastJoe
Posts: 6,625
Registered: ‎08-11-2011

Re: TV Listings "Data Nor Available" on IPhone App

‎02-01-2012 03:02 PM

anita0817 wrote:

I am trying to view the tv listings through my Iphone 3S app and I am receiving the message "Data not Available".All of my settings and IOS systems are up to date.

 

I live in South Florida, zip code 33496 and would like to know what is going on with this problem?

 

Thank you.

Try re-entering your zip code. This refresh should push your listings through.

 

If it does not work, try un-installing than re-installing the app and see if that works.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Recognized Contributor
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anita0817
Posts: 385
Registered: ‎04-28-2011

Re: TV Listings "Data Nor Available" on IPhone App

‎02-01-2012 03:10 PM

Joe - thanks, it helped and now my phone is showing the listings.

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