XfinityTV Mobile Apps

[Techguy0007]

I cannot get the app to work...
I've tried the following:
Reinstalling app
Logging off and on
Clearing cache
Downgrading iOS 4.2.1 to 4.1

Has there been a recent update to the app that is incompatible with iOS 4.1/4.2.1???
Note: the app worked fine a couple of weeks ago, prior to the upgrade.

Any ideas?

[ComcastJoe]

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Techguy0007 wrote:
I cannot get the app to work...
I've tried the following:
Reinstalling app
Logging off and on
Clearing cache
Downgrading iOS 4.2.1 to 4.1

Has there been a recent update to the app that is incompatible with iOS 4.1/4.2.1???
Note: the app worked fine a couple of weeks ago, prior to the upgrade.

Any ideas?

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Can you sign into the app?

Are you receiving an error message?

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

[rog286713]

I would like to know how you downgraded your ios without jailbreaking your phone.?

[Techguy0007]

No error message...after I choose my provider and click play (on any content), It spins a bit then the app simply closes.

[Techguy0007]

@rog286713 - I wiped it out and installed the lower firmware...just to test if the app would work (it didn't).

[Techguy0007]

Correction: I wiped it out and upgraded from 4.1 to 4.2.1.

Note: My xfinity tv app wouldn't work after that either...could the 2 issues be related???