Hi, I am having a challenge channel from my ipad2. I have deleted the app and signed in and out. I even changed my password. It shows that it is working on the iPad all the listings are present and it even seems that it's changing the channel but not. Please help.
I think you mean your having problems changing channels with the tv app with your ipad?
What cable box do you have?
Click the tv tab top of this page, next scroll down to the bottom of the next page on the right side you will see a little wheel, click that. on the next page you will see cable boxes and dvrs go there and make sure the tv control radio button is selected for that dvr or box.
07-06-201211:48 AM - last edited on 07-11-201202:29 PM by ComcastJoe
Thank you, I checked the radio button and it is correct. The xfinity app is working fine. Challenge is that once I click on channel that I would like to watch from the iPad the signal is not being received to the television or cable box.
Thank you, I checked the radio button and it is correct. The xfinity app is working fine. Challenge is that once I click on channel that I would like to watch from the iPad the signal is not being received to the television or cable box.
Our team is further looking into your issue. I will update you when I learn more.
Thanks, Joe XfinityTV.com/Xfinity.com Support Twitter: @XfinityTVJoe
