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Mcsawa
Posts: 5
Registered: ‎06-26-2012
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Xfinity tv app - cant change channels/test fails

‎08-03-2012 12:02 AM

Why is my xfinity tv app no longer able to change channels? The TEST also fails. It used to work!
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ComcastJoe
Posts: 6,625
Registered: ‎08-11-2011

Re: Xfinity tv app - cant change channels/test fails

‎08-03-2012 11:19 AM

Mcsawa wrote:
Why is my xfinity tv app no longer able to change channels? The TEST also fails. It used to work!

Try uninstalling the app and then reinstalling it again.

 

If it is still not working, try resetting your cable box.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Mcsawa
Posts: 5
Registered: ‎06-26-2012

Re: Xfinity tv app - cant change channels/test fails

‎08-03-2012 12:39 PM

Working now, thanks!
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