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New Visitor
ram2778
Posts: 1
Registered: ‎01-05-2012

xfinity tv app for Iphone 4S does not recognize my TV/DVR

my Xfinity tv app for Iphone4s does not recognize my tv in settings or dvr when i try to "manage my DVR" in safari..what should i do?

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: xfinity tv app for Iphone 4S does not recognize my TV/DVR

Do you have a motorola  box?  Its only compatible with them.

New Visitor
airbornecmh
Posts: 1
Registered: ‎02-06-2012

Re: xfinity tv app for Iphone 4S does not recognize my TV/DVR

I am having the same problem and I do have a Motorola DVR box. I already checked its model number and it states it is compatiable but the app is not picking up the DVR on my Iphone 4s. If did on my previous HTC phone. Thanks for any help.

Official Employee
ComcastJoe
Posts: 6,871
Registered: ‎08-11-2011

Re: xfinity tv app for Iphone 4S does not recognize my TV/DVR


airbornecmh wrote:

I am having the same problem and I do have a Motorola DVR box. I already checked its model number and it states it is compatiable but the app is not picking up the DVR on my Iphone 4s. If did on my previous HTC phone. Thanks for any help.


Do the boxes appear here?:

 

http://xfinitytv.comcast.net/mytv/dvr

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe