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mtmjwz3
Posts: 1
Registered: ‎02-19-2012

Authorizing a computer

‎02-19-2012 06:37 AM

I need help figuring out how to authorize my computer.  Comcast Access on my computer says it has been authorized, but when I go onto Comcast's website to manage my authorized computers, there is nothing and I cannot access some sites because of it. 

 

I need help with this so I can access everything I pay for.  I am getting quite frustrated here.

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JayInAlg
Posts: 10,459
Registered: ‎03-02-2007

Re: Authorizing a computer

‎02-19-2012 02:05 PM

Remove all the devices in the authorized list and then your device can be added.  Sometimes even the same device is on the list multiple times and the authorized list just needs to be cleaned up.

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ComcastJoe
Posts: 6,625
Registered: ‎08-11-2011

Re: Authorizing a computer

‎02-20-2012 10:49 AM

mtmjwz3 wrote:

I need help figuring out how to authorize my computer.  Comcast Access on my computer says it has been authorized, but when I go onto Comcast's website to manage my authorized computers, there is nothing and I cannot access some sites because of it. 

 

I need help with this so I can access everything I pay for.  I am getting quite frustrated here.

Adding on to what JayInAlg said:

 

Comcast Access is no longer needed to play videos on Xfinitytv.com. Please delete that software completely from your computer.

 

When you start a premium video, it will automatically authorize your PC or Mac.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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