cflorida99 wrote:
So, I am having the same issue this week for episode 11. I uninstalled and reinstalled silverlight per your suggestion.
Try updating your video drivers and then try watching videos again.
To ensure that you are using the latest official drivers for your graphics card, follow the below steps for your computer's operating system:
Windows
- Click the Start button and then click the Control Panel option.
- Click Hardware and Sound from the menu.
- Click on the Device Manager icon from the menu.
- Click on your graphics card icon from the menu on the left side of the Device Manager window.
- Click the Drivers tab at the top of the window that appears. The window should have a prompt saying "The drivers for this device are up to date".
- Click the Update Driver icon on the window if the drivers are out of date. Wait for the drivers to install on the system.
- Click the Restart button when prompted. When the computer restarts, the drivers will be up to date.
Mac OS X
- Click the Apple logo.
- On the Apple menu, click Software Update.
- If there is a Mac OS X update available, you can install it. If there is a graphics driver update, it will be included in the Mac OS X update.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe
