ErikaTheRed wrote:
Unfortunately this is my work computer. I can't remove firewall or anti-virus. Some of your content does work. I am able to watch a lot of Streampix. It seems the problems I am encountering have to do with your ads. I don't block any content from your site. I did try allowing all pop-ups, but that didn't help.
It's weird how some shows work and some don't...
Most work places set strict firewalls for many reasons but mostly to prevent someone getting a virus and corrupting the whole system. Also, some companies want to try to limit some sites that they do not want their employees using at work.
We get content from many different networks who use all different technologies and most have strict policies on how their programs are shown. Streampix is content we have much control over so we run it with no ads. Other videos have ads and these ads are needed to be there. In most cases, it's the only reason why we are allowed to show the content.
I am sorry but it sounds you are probably getting tangled up in the firewall. Most customers who have had this similar problem before get blocked from the site completely so I am surprised you can even get half way through.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe
