09-12-2012 06:56 PM
This is the message I receive when trying to watch a movie through Xfinity on my MacBook Pro:
We have detected a problem with your Microsoft Silverlight installation (Error 525|2105). To fix this problem please uninstall and reinstall Microsoft Silverlight.
I have followed the directions with no succesful results. When I attempt to reinstall Im prompted with a message saying something to the effect of Silverlight is already on my hard drive. Additionaly I have tried to uninstall as well as remove any plug-ins associate with Silverlight and still no success when reinstalling.
Any suggestions or step by step on how to fix?
09-13-2012 10:23 AM
donval wrote:
This is the message I receive when trying to watch a movie through Xfinity on my MacBook Pro:
We have detected a problem with your Microsoft Silverlight installation (Error 525|2105). To fix this problem please uninstall and reinstall Microsoft Silverlight.
I have followed the directions with no succesful results. When I attempt to reinstall Im prompted with a message saying something to the effect of Silverlight is already on my hard drive. Additionaly I have tried to uninstall as well as remove any plug-ins associate with Silverlight and still no success when reinstalling.
Any suggestions or step by step on how to fix?
Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe
04-22-2013 12:05 PM
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