XfinityTV Website

[BOOYAxx]

Windows vista, IE 8, Norton

Nothing else freezes like your xfinity episodes...have to let them load for a LONG time to enjoy your commercial filled HD episodes... ANNOYING!!!!!!!!!!!!

[jldj1981]

Windows 7 Home Firefox 5 & IE 9

I having issues with TV shows timing out when I click on them to play and asking me to log back in.  However, this is not for most shows, but notice mostly on TNT shows.

[CheriC]

Windows 7 pro, Tried all browsers.

Any video I try to play freezes multiple times, But while it's frozen, I can still hear the audio.

After a minute or so, The video unfreezes at the correct spot. My computer is more than enough to run a simple video stream. This should not be happening.

On top of the videos freezing, The ads get stuck in loops. The same ad will play 3-4 times during one ad break. It's simply rediculous, Xfinity Online has become terrible.

I may have to re-subscribe to Netflix....

[ComcastJoe]

Hi all,

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe