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Regular Contributor
jhusosky
Posts: 94
Registered: ‎01-06-2012

Re: Roku Users Ask For Xfinity Channel

I under stand that Comcast is affraid of ROKU because they assume they are goind to miss out on a potential box rental. They over look the loss of a customers whole revenue over this minor fee.

 

They are also affraid of ROKU as it's well known as the cord-cutters best friend. But with cable subscription verification that HBOGO and other extended basic channels have been using, letting me validate my ROKU is a sure way to keep me paying.

 

I am sure ROKU would be happy to create an Xfinity custom channel for them, It would give them a leg up on some of there compitition and actually make customers happy. 

Regular Contributor
FrozenSlime
Posts: 26
Registered: ‎08-07-2013

Re: Roku Users Ask For Xfinity Channel

Comcast, Time Warner Cable to unite in $45.2B merger...

 

This will either solve the Roku issue, or (and this I think is more likely) spread it to all those unfortunate TWC customers who will become Comcast customers...

 

http://news.cnet.com/8301-1023_3-57618841-93/comcast-time-warner-cable-to-unite-in-$45.2b-merger/

Regular Contributor
workerdummy
Posts: 44
Registered: ‎06-27-2013

Re: Roku Users Ask For Xfinity Channel

[ Edited ]

FrozenSlime wrote:

Comcast, Time Warner Cable to unite in $45.2B merger...

 

This will either solve the Roku issue, or (and this I think is more likely) spread it to all those unfortunate TWC customers who will become Comcast customers...


Comcast is buying TWC, so it will not solve the Roku issue. Comcast is dead set on not providing access to any Roku channel that requires their sign-in process. I think the buyout is going to cause a whole lot of problems for all of us that will make the Roku issue small potatoes.

Regular Contributor
jhusosky
Posts: 94
Registered: ‎01-06-2012

Re: Roku Users Ask For Xfinity Channel

Am sure Comcast will use the "we are really compeating with terestrial providers" and may get away with it. Maybe getting ride of their cable unit will pave the way for TWC/HBO to sell direct to no cable/sat users.

Contributor
94heritage
Posts: 13
Registered: ‎08-09-2013

Re: Roku Users Ask For Xfinity Channel


FrozenSlime wrote:

Comcast, Time Warner Cable to unite in $45.2B merger...

 

This will either solve the Roku issue, or (and this I think is more likely) spread it to all those unfortunate TWC customers who will become Comcast customers...

 

http://news.cnet.com/8301-1023_3-57618841-93/comcast-time-warner-cable-to-unite-in-$45.2b-merger/


I fear you're probably right on the latter, but it surely going to pee off a lot of TWC customers!  If I were one of them, I'd already be writing letters to the FCC opposing the merger.  But if they don't rescend TWC users their Roku usage, they surely will have to grant it to their comcast customers.

Regular Contributor
cohenfive
Posts: 27
Registered: ‎03-01-2012

Re: Roku Users Ask For Xfinity Channel

This is going to be a long slog through regulatory approvals...when they bought nbc/universal, it took a year to get approval. This will be at least as long, so don't expect any near term solutions.

Contributor
windrider118
Posts: 5
Registered: ‎04-11-2011

Re: Roku Users Ask For Xfinity Channel

To add a private channel on Roku - has to be done via their website.

 

The "merger" - based on past behaviour I think it would be safe to presume that once it's a done deal, the TWC customers are going to lose their HBOGO access. Comcast - if you are really listening, it would be awesome if you surprised all your loyal customers with adding HBOGO access. But not holding my breath - shareholders are more important than customers. This has been an issue for years and we are ignored - they have had plenty of time to act if they were going to. Once could say they did act - buying competition and changing pricing structures to put more to the bottomline and less value to customers (for more money). Sure would be nice if an end was put to these monopolies. The real sad thing is they keep telling us what great bandwidth we have but when we look at other countries (example - most of Europe), we have a tenth of what they have AND they pay less.

 

Regular Contributor
workerdummy
Posts: 44
Registered: ‎06-27-2013

Re: Roku Users Ask For Xfinity Channel


windrider118 wrote:The "merger" - based on past behaviour I think it would be safe to presume that once it's a done deal, the TWC customers are going to lose their HBOGO access.

 


It depends on whether TWC is folded into Comcast or Comcast continues to operate them as a separate company.

 

Also, TWC's HBOGO access on Roku isn't their only issue. TWC has a major channel on Roku, TWC TV. It will be interesting to see how Comcast handles that.

 

http://reviews.cnet.com/8301-33199_7-57572725-221/twc-tv-app-turns-roku-into-a-cable-box-for-time-wa...

Regular Contributor
FrozenSlime
Posts: 26
Registered: ‎08-07-2013

Re: Roku Users Ask For Xfinity Channel


windrider118 wrote:

To add a private channel on Roku - has to be done via their website.

 

The "merger" - based on past behaviour I think it would be safe to presume that once it's a done deal, the TWC customers are going to lose their HBOGO access. Comcast - if you are really listening, it would be awesome if you surprised all your loyal customers with adding HBOGO access. But not holding my breath - shareholders are more important than customers. This has been an issue for years and we are ignored - they have had plenty of time to act if they were going to. Once could say they did act - buying competition and changing pricing structures to put more to the bottomline and less value to customers (for more money). Sure would be nice if an end was put to these monopolies. The real sad thing is they keep telling us what great bandwidth we have but when we look at other countries (example - most of Europe), we have a tenth of what they have AND they pay less.

 


Agree 100% - might be great for shareholders, but going to be bad for customers.  I'm writing an email to my Senators & Representative today to let them know what I think of this proposed merger - less competition & more control of our internet is bad for consumers.

New Visitor
bigcable
Posts: 3
Registered: ‎11-21-2011

Re: ROKU, HBO GO

Comcast does not really believe in a future of awesome I guess, unles it's only accessed exclusively on the X1 platform. Comcast subscribers pay the most for premium channels let us access that content how ever we like. Now that would be awesome. 

Contributor
windrider118
Posts: 5
Registered: ‎04-11-2011

Re: ROKU, HBO GO

Yeah - they see Xbox1 as the new platform. Checked to see if we had updated DVR boxes available locally and found out that they are phasing all the current ones out starting this year and the new boxes will all be based on Xbox 1 platform and o/s.  They have nothing more current in stock as they wait for the new ones. Crude and double crude. *sigh*

 

Soo, those of us that knew the magic juice to access the unix o/s on the DVR's they provided will lose that on the updated boxes. Geez - bad enough I get the blue scream of death on the pc - now it will on the box too? Can't escape Microsoft!!!

Regular Contributor
FrozenSlime
Posts: 26
Registered: ‎08-07-2013

Re: ROKU, HBO GO

The X1 platform is not the XBox1 -- X1 is a new(ish) Comcast cable box with more bells & whistles than the current Comcast DVR.

 

I had one and ended up dumping it - I bought a Tivo Roamio and ended up saving money over the X1 costs.

 

New Visitor
TV5173
Posts: 1
Registered: ‎02-14-2014

Re: ROKU, HBO GO

 This is an excellent reason to oppose Comcast's proposed purchase of Time Warner. There will be a public comment process as the deal is reviewed  by the Justice Department.  a handwritten note (e-mails are ignored) to one's Senators and Representatives in Congress also would not hurt. Great example of anti-competitive practice.

Contributor
Mhoto77
Posts: 5
Registered: ‎10-28-2013

Re: ROKU, HBO GO

Yeah I am waiting for HBOGO to work as well on the Roku 3. I wouldnt mind if the new Roku SHO Anytime app be available through Comcast also. Apparently the HBOGO app works with Apple TV but not Roku which is wierd. Anyways in case you have not seen the other thread about HBOGO not working with Samsung smart TV's, it does now. HBOGO also works with Chromecast streamed to your TV with Comcast service. 

New Visitor
roku_user9
Posts: 1
Registered: ‎02-20-2014

Re: ROKU, HBO GO

I just wanted to stand up with everyone else here and state that as a customer, I would like to be able to access HBOGO from my Roku!

 

If this is not an option in the near future and if I am not able to find a work-around I will leave Comcast.

 

 

Bronze Star Contributor
Posts: 204
Registered: ‎10-12-2006

Re: ROKU, HBO GO

Samsung SmartTV just got it. Finally. Maybe roku is right around the corner
New Visitor
RingOfStones
Posts: 4
Registered: ‎06-23-2013

Re: ROKU, HBO GO

Why does Comcast not support HBO Go on Roku? I pay a ridiculous amount to have HBO but I can't watch old shows on my TV? Why?

 

Incompetance or malevolence? You decide.

Contributor
Posts: 6
Registered: ‎08-11-2009

Re: HBO NO Go?

Like the merger with TW it's all about the $$!! They were supposed to help me get a better deal thru their "loyalty department", they basically extorted me and lied for the thousands time then strapped me into a 2 year commitment!! No go HBO Go on my Roku. Boo to Xfinity!!
Contributor
Posts: 6
Registered: ‎08-11-2009

Re: HBO NO Go?

That's exactly why!! It's like Garden Gecko is running Comcast!! "Greed is good.." Yeah know, Wall Street.
We all need to leave to just Roku apps!!
Contributor
Posts: 6
Registered: ‎08-11-2009

Re: HBO NO Go?

Maybe as long as customers keep up pressure to add our streaming players!! They are suppose to work for us. However, there is no such thing as security in the "Cloud". Zero!!
Contributor
Posts: 6
Registered: ‎08-11-2009

Re: Roku Users Ask For Xfinity Channel

It shows Time Warner as one of the cable providers you can choose from. Just no Xfinity!! I tried to use TW since they are now one huge monopoly! Didn't work...Boo Xfinity!!
New Visitor
ismaelsalud
Posts: 6
Registered: ‎04-11-2013

Re: ROKU, HBO GO

I kept on receiving emails about this....but Comcast is moving at a snail pace....Xfinity needs to be on ROKU ....they want us to pay rental on thos small adapters for 1.95 each month.
New Visitor
ismaelsalud
Posts: 6
Registered: ‎04-11-2013

Re: Roku Users Ask For Xfinity Channel

If you have 4TVs are you going to rent 4 cable boxes?
New Visitor
wTheOnew
Posts: 1
Registered: ‎02-24-2014

Re: ROKU, HBO GO

[ Edited ]

RingOfStones wrote:

Why does Comcast not support HBO Go on Roku? I pay a ridiculous amount to have HBO but I can't watch old shows on my TV? Why?

 

Incompetance or malevolence? You decide.


 

There's no possible way for this to be incompetance.  This has been an issue for more than half a decade.  If you can't get something done in half a decade that every other provider can do it's for a reason.

 

I hate cable boxes, I put a ton of effort into having all of my media available through one device, my Rokus.  I pay for HBO.  Can't watch it live with the HDHomeRun Prime because of the copy once flag, can't watch it delayed because Comcast wont authorize the Roku for HBO Go.  If I had literally any other cable provider in the US I would have one of these two options available to me.

Regular Contributor
cohenfive
Posts: 27
Registered: ‎03-01-2012

Re: ROKU, HBO GO

Good article in the WSJ today (actually I think it was an editorial) outlining the issue of fast internet access in the usa, and how companies like comcast and att are keeping slow internet speeds as long as possible..throwing up all sorts of roadblocks to google and others who want to provide gigabit speeds via fiber. Another reason not to like this merger which will tend to perpetuate the status quo--which is exactly what this merger is about.

Contributor
94heritage
Posts: 13
Registered: ‎08-09-2013

Re: ROKU, HBO GO

[ Edited ]

Just posted this to their customer service feedback page:

 

Still cannot access HBO GO through my Roku streaming player. Comcast is about the sole remaining service that blocks this. Time Warner, Cox, and just about all other cable companies now support it, as do Dish Network and DirecTV. There is absolutely no reason for Comcast not to. If the Comcast situation does not soon change, I will possibly keep my Comcast internet, but will definitely be dropping the phone service, and switching my TV service to Dish, or DTV.

 

Also noticed today that they have been billing me 5 months for a DVR that was lost in a house fire back in September.  I told them of the loss less than a week after the fire. Now they're telling me that I am going to have to pay for the DVR!  If I'm renting a house and it burns down, I don't have to pay for the house - it's the owner's responsibility to carry fire insurance.

 

Also asked about swapping out my pathetic current DVR for an X1 box, and was told I would have to pay an installation fee.  Sheesh.  :manmad:

 

Does anyone know if I keep my Comcast internet, but switch to Dish or DTV, will I then be able to access HBO GO through my Roku?  The verification process asks for your TV provider, not your internet provider....

 

Regular Contributor
cohenfive
Posts: 27
Registered: ‎03-01-2012

Re: ROKU, HBO GO

I can only speak to Direct TV, but you will have access to hbo go if you subscribe to hbo via DTV.

Bronze Star Contributor
Posts: 354
Registered: ‎12-05-2004

Re: ROKU, HBO GO


94heritage wrote:

Just posted this to their customer service feedback page:

 

Still cannot access HBO GO through my Roku streaming player. Comcast is about the sole remaining service that blocks this. Time Warner,...

 


Time Warner probably won't for long, Comcast just acquired them pending Fed approval.

Contributor
blyea
Posts: 9
Registered: ‎03-27-2012

Re: ROKU, HBO GO

Comcast does not block HBO GO, they just refuse to authenticate if they are your TV provider.  You will have no issue with HBO Go if you switch to Dish or DTV and keep Comcast internet.

Contributor
FORGOT_PASSWORD
Posts: 5
Registered: ‎11-15-2011

Re: ROKU, HBO GO

A bit of good news for HBO subscribers at Comcast, who seek the extensive content available on HBO GO with ROKU and other devices, restricted by Comcast:  The primary reason to want HBO GO is the broad range of HBO programs that are not available on Comcast VOD.  Currently, all seasons of every HBO original series as well as HBO-produced films and documentaries are available with set-top box through Comcast VOD, in standard and high definition.  My guess is the probability that HBO made the content because just as frustrated as we are by Comcast's limited offering and unwillingness to authorize access through many popular devices, such as ROKU.

 

Also help to explain the Comcast/Xfinity double branding.  A couple of years prior to selling the cable giant to NBC Universal, Comcast ran extensive market research; and learned just how unfavorably their network was viewed.  Rather than correct any reasons for the low favorables, Comcast developed a stategy to "rebrand" themselves with an extremely cumbersome name change to give the appearance of modernizing the tired old service.  Apparently, the project was abandoned while both names, which had caused tremendous consumer confusion, were in play; and they were left with no choice but to keep them both.  It would have been an excellent move for NBC to elect a final brand identity at the time of the well-publicized purchase, such as they did with success when adopting the "NBC Universal" moniker. Perhaps they feared damaging the parent-company's reputation by publicizing a version of NBC/Comcast?   

Regular Contributor
workerdummy
Posts: 44
Registered: ‎06-27-2013

Re: ROKU, HBO GO

[ Edited ]

FORGOT PASSWORD, NBC/Universal did not buy Comcast. Comcast bought controlling interest in NBC/Universal.

 

Aside from that, I don't see exactly how anything you wrote is good news for Comcast's HBO subscribers. Please clarify.

New Visitor
Lipika
Posts: 5
Registered: ‎12-02-2012

Re: ROKU, HBO GO

Comcast's reputation as the worst company in America is well earned. No company in a competitive environment would dare to withhold services for which its customers had already paid. Comcast is shameless, and it gets away with it only because its customers have no other choice. Unfortunately, I am one of them.

 

The moment Fios or DirecTV or Dish or any other cable company is available to me, I will switch. Even if those services are only marginally better than Comcast, and even if they are more expensive, I will be overjoyed to be giving my money to ANYONE other than Comcast.

Contributor
cookr08
Posts: 14
Registered: ‎06-19-2013

Re: ROKU, HBO GO

worst company? What you mean when more options become available, like say Google Fiber, you don't think people will stick with Xfinity out of good will and past experience? Pfft.

 

They really are just a terrible company.

New Visitor
AVO13
Posts: 1
Registered: ‎03-06-2014

Re: ROKU, HBO GO

This is what I got from HBO "Thank you for your email.  Comcast does not currently support access to HBO GO on PS3 or Roku. It is HBO’s ongoing goal to provide our acclaimed programming to subscribers whenever and wherever they want it.  The launch of HBO GO on PS3 continues to accomplish that and we are hopeful that all of our distributors will ultimately choose to support the service on the PS3 platform. We encourage you to reach out to Comcast XFINITY and request that they add support for HBOGO on PS3 and Roku. HBO GO is available through Comcast, on desktop/laptop computers, iPad, iPhone, Android Smartphones, Kindle Fire, Apple TV, Xbox, 360 and Samsung Smart TV’s." 

I was told by one in store rep they don't support streamers.... Uhm the last 4 are dedicated streamers. Just within the last couple of days The HBOGo app was released to the Playstation guess what.... can't hook it up either. Just talking to a rep online " we are always evaluating for the Roku"... The Roku has been around, what 10+years? The Roku is no different than Apple TV and the Playstaion is no different than the Xbox. The thing is HBO is in talks to either go thru a streamer like Netflix or charge a small monthly fee for HBOGo, for non cable subscribers. I hope they do so I can drop  my payments to Comcast down and eventually drop Comcast all together. I use to be a big supporter... not anymore with the tactics they use. Its your loss Comcast by screwing over your customers... specially dedicated ones.

New Visitor
dalehogan
Posts: 1
Registered: ‎03-08-2014

Re: ROKU, HBO GO

I second that!!!!!!!

Contributor
puregenius
Posts: 19
Registered: ‎04-24-2013

Re: ROKU, HBO GO

I wanted to believe that Comcast would change its ways, but after seeing them add support for Samsung TVs and PS3 support probably coming within the next week, you can be virtually certain this is about shutting out the Roku. I have sent repeated faxes to the division responsible for this decision. I have simply asked for an explanation not a change in policy. No responses are ever granted. If the PS3 is not authorized in a month I will be switching to DISH.

Contributor
94heritage
Posts: 13
Registered: ‎08-09-2013

Re: ROKU, HBO GO


I have sent repeated faxes to the division responsible for this decision. I have simply asked for an explanation not a change in policy. No responses are ever granted.

Please post this info, so we all can let them know how we feel!

New Visitor
KeanuReeves
Posts: 1
Registered: ‎03-11-2014

Re: ROKU, HBO GO

Comcast,

 

PLEASE give us something that every other cable service provider allows for their subcribers to access, the ability to stream HBO Go and Showtime on-demand. This is ridiculous! You make SO MUCH money ... why not do something that actually pleases your customer for once?

 

We. Want. HBOGo. Now.

New Visitor
l_barrack
Posts: 1
Registered: ‎03-12-2014

Re: Roku Users Ask For Xfinity Channel

 

I discussed this with HQ.....However, if you have a SMARTTV you can now get HBO GO.

 

It is disappointing that they won't allow us to use our Roku's, but they just changed the tiers again and it is now more $$$ and I was Guaranteed my price would not change for a year!  Guess, they still lie.

 

So, I am considering to say to he77 with Comcast and I have been a customer since the 80's....dropped them due to idiots....so less 2 yrs....and now it's 31 yrs and am about to drop them again.

 

Making my calls to HQ's again due to them trying to say 'some customers have been getting channels they weren't supposed to" letter dated March 10, 2014.  That's not the case at all, they changed their lineups again and I was always in Digital Starter as I had to go up 1 tier to get 1 Channel that I wanted.  I live on a very limited income and my bill was always $89 since I returned to them; now they are trying to say it was a "COMPUTER CODE error" that gave these channels out when they weren't supposed.  LIEs, LIEs, and more LIEs.  As they said 'No you had Digital Economy" & yet I still had the 1 channel that I have always had?????  I know good dam and well that they changed the lineups just for them saying that all along; as I know I was told and my bill stated Digital Starter pkg w/Internet  service.

Contributor
puregenius
Posts: 19
Registered: ‎04-24-2013

Re: ROKU, HBO GO


94heritage wrote:

I have sent repeated faxes to the division responsible for this decision. I have simply asked for an explanation not a change in policy. No responses are ever granted.

Please post this info, so we all can let them know how we feel!


I have sent faxes to the attention of Sam Schwartz. He is currently Chief Business Development Officer but he was President of Comcast Converged Products when the decision to not allow the Roku was made. Comcast's fax number at corporate headquarters is (215) 981-7790. I have sent messages on

Twitter @samschwartz. He does not reply to those either.

Contributor
randerto
Posts: 17
Registered: ‎05-18-2013

Re: ROKU, HBO GO

The bottom line is Comcast is the worst customer service company in the world - their Roku policy decisions are just one of many no-customer service decisions.   Their employees mess up my account/bill every time I interact with them on anything.  In the Atlanta area they are now charging extra for data use above 300GB/month which has a significant impact on anyone using Internet-based TV services like Roku.  They claim their new policy won't affect most customers but it's really a strategic business move to generate extra revenue from those of us using the internet for video streaming services (and cutting the cord to Comcast TV services).  So get ready to pay more if you're using internet-based TV services/streaming devices of any form in combination with Comcast internet service.  Here's our only real hope - at some point there will be legitimate options and I can't wait for the day the Comcast monopoly crumbles...


http://bgr.com/2014/03/13/google-fiber-vs-comcast-time-warner-cable/

Regular Contributor
Posts: 86
Registered: ‎02-19-2010

Re: ROKU, HBO GO


randerto wrote:

The bottom line is Comcast is the worst customer service company in the world - their Roku policy decisions are just one of many no-customer service decisions.   Their employees mess up my account/bill every time I interact with them on anything.  In the Atlanta area they are now charging extra for data use above 300GB/month which has a significant impact on anyone using Internet-based TV services like Roku.  They claim their new policy won't affect most customers but it's really a strategic business move to generate extra revenue from those of us using the internet for video streaming services (and cutting the cord to Comcast TV services).  So get ready to pay more if you're using internet-based TV services/streaming devices of any form in combination with Comcast internet service.  Here's our only real hope - at some point there will be legitimate options and I can't wait for the day the Comcast monopoly crumbles...


http://bgr.com/2014/03/13/google-fiber-vs-comcast-time-warner-cable/


Yeah I agree with ya totally.Except here where I live when they had the data caps you got one warning if you went over then a 12 month suspension if you went over again in a 6 month period.

As of right now Enforcement of the 250GB data consumption threshold is currently suspended.

 

I cant beleive the cap in my area is 250GB even if its suspended right now. I am a heavey Netflix user. I am at 155GB and only halfway through the month. I dont suscribe to the TV services because I dont beleive in package requirements.

 

I think I would want maybe 10 to 20 channels max from all that they offer. and of course they are all spread out among all their packages.

 

I would love to pay like 30 bucks a month for just 20 channels THAT I CHOOSE. Load an app or website and get access to JUST THOSE channels and not see any other channel in the list.

New Visitor
Barrackl
Posts: 2
Registered: ‎03-16-2014

Re: Roku Users Ask For Xfinity Channel

Why would they say that it is going to become available w/the PS3?  I'm sorry but I am an adult with no children and don't have PS3 -- I have Roku....as most other ADULTS would have purchased - why would you cater to "gamers" when most adults work for a living instead of playing games again.  

 

Plus, I came back to this as the email said you responded to my previous message yet there is NO reply whatsoever.  

 

Comcast monopolizes most areas and they keep saying that each area is different when it comes to the pkgs..I say Bullhockey.....  there will come a day when another company comes to my town and many other towns/cities and you won't be able to match their prices and then you will lose many loyal customers because of your poor customer service & your unreasonable prices.  You need to take into consideration that not everyone has the money to pay for your products and it isn't getting any easier with the way the economy is going.  You (Comcast) will lose in the end for not doing right by your customers.  Karma is a Beautil thing!!! 

Regular Contributor
FrozenSlime
Posts: 26
Registered: ‎08-07-2013

Re: Roku Users Ask For Xfinity Channel

Barrackl,

 

I get notifications when anyone replies to this thread, not when they reply to my specific posts...

 

Anyway,

 

Totally agree with and understand - though I own a PS3 and returned the Roku -- using the PS3 as a video device is not that great (unless you buy their remote control) - I'd much rather use the Roku.

 

I spent an hour or so on their online support forums trying to find out why the PS3 wasnt supported - I complained that their competitors had support right away (FIOS, ATT-Verse etc) but was given the old line about programmers working diligently... I exploded at that and still got no satisfaction (not that I expected any).

 

I'm with you - I'll happily dump Comcast in favor of any other cable provider as soon as I can.  I wouldn't call me a loyal customer - I'm a customer without a choice - big difference.  I even take offense when a CSR 'thanks me' for chosing Comcast - I point out that I didn't choose Comcast, I have no choice in my cable provider... never helps, but always makes me feel better for a few seconds.

 

Anyway, bottom line - COMCAST - stop being diligent - just enable HBO Go for Roku & PS3/PS4 - I want what I pay for!

Contributor
Posts: 7
Registered: ‎02-01-2010

Re: ROKU, HBO GO

Hi all,

 

"We" had this same issue with Samsung Smart TV - MANY people wanting Comcast to get on the ball and support HBOGO on Samsung Smart TV.

 

Lo and behold, Comcast came through!  However, they never gave any indication in the Forum that they were working on it.  Bad Comcast.

 

I hope (and it seems that they are are) Comcast is presently working on supporting ROKU/HBOGO.

Contributor
94heritage
Posts: 13
Registered: ‎08-09-2013

Re: ROKU, HBO GO


veda000 wrote:

Hi all,

 

"We" had this same issue with Samsung Smart TV - MANY people wanting Comcast to get on the ball and support HBOGO on Samsung Smart TV.

 

Lo and behold, Comcast came through!  However, they never gave any indication in the Forum that they were working on it.  Bad Comcast.

 

I hope (and it seems that they are are) Comcast is presently working on supporting ROKU/HBOGO.


Read back a page or two of this thread, at the responses we have gotten from Comcast, and let us know why you think they are "working on it".  It's not like there is any serious engineering to be done, all they have to do is authenticate that we are HBO subscribers.  Many much smaller cable companies have gotten on board long ago.  No, I think there are other reasons they don't support it, though I really can't understand their logic, when Apple TV and Chromecast are pretty much the same thing.  I've had about enough of Comcast's crappy customer service.  I just found out Atlantic Broadband is available here. I am probably going to go with them, or keep my Comcast Internet, and go with Dish or DTV for television.  But Comcast will be gone from my TV by April 1st.  :smileylaugh:

Contributor
Posts: 12
Registered: ‎01-02-2010

Re: ROKU, HBO GO

Since they already authenticate for other devices it's really just Comcast telling HBO it OK to run on Roku. Nothing technical needs to be done; HBO has everything they need, just Comcast's permission.
Contributor
maguilj
Posts: 7
Registered: ‎06-12-2012

Re: ROKU, HBO GO

Looks like my biggest complaint about not having all the HBO content on demand, thus i wanted comcast/xfinity to grant access via our roku players, has been fixed.

 

XFINITY TV Customers: HBO® is bigger and better than ever.
Watch every show, every season and every episode with XFINITY On Demand™.
This is now included with your service and is just another way we are working
to make your XFINITY experience great.

Regular Contributor
Posts: 86
Registered: ‎02-19-2010

Re: ROKU, HBO GO

Yet comcast still controls where and when you can access this content. Say perhaps I go to visit family in another state. I can take my Roku with me and just hook it up to their network and watch the content on the little TV in the guest room.

 

Can I take the comcast box to my friends house? Heh especially if he doesnt even HAVE cable?

 

NO So even though its a step in the right direction its just a baby step...

 

.....and no even if the web page allows access to HBO go it defeates the purpose cause the HBO go website already does this..

Contributor
polsen01
Posts: 10
Registered: ‎10-03-2012

Re: ROKU, HBO GO

My Roku is upstairs.  Currently with On demand or HBO Go (on Xbox), I can only watch HBO GO in my living-room.  Also with my ROKU/Xbox I can watch in HD.  I don't have cable upstairs and my downstairs box is just basic and not HD.  Still want to be able to watch HBO Go on my ROKU.  Come on Comcast!!!!