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New Visitor
Posts: 2
Registered: ‎10-23-2008

ROKU, HBO GO

I have HBO GO on the computer and on my iPad.  I really want it on Roku, too.  Any chance of that???

Visitor
Posts: 4
Registered: ‎05-29-2008

Roku Users Ask For Xfinity Channel

I have been using a Roku for streaming media such as Netflix, Pandora, Amazon, etc.  I love it.  Recently I upgraded my Comcast service to include access to Xfinity along with a bump in internet speed.

Are there any other Roku users on here that would like a "channel" added on thier Roku boxes to make it easier to access Xfinity?  I don't mind if I need to use my laptop to play whatever tv shows or movies to my television....  but life would be so much easier if i could do it throough my Roku.  Doesn't seem like it would take much for the tech gurus at Comcast to whip something up.  How about it guys?

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: Roku Users Ask For Xfinity Channel

the only thing the app would do is provide you on demand type programming, which you should have with your regular cable box, what exactly would you like the app to be on roku that you can't already do with your cable box.?

New Visitor
Pfried
Posts: 1
Registered: ‎10-25-2011

Re: Roku Users Ask For Xfinity Channel

Evidently--after speaking to a Comcast rep just moments ago who checked with two supervisors--On Demand is not accessible on basic digital HD cable.  I just changed my service and am a Roku user as well.  An Xfinity channel that lets you access xfinity.com would be awesome!  I wouldn't even mind it being offered only to Comcast subscribers.

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: Roku Users Ask For Xfinity Channel

if you have an xbox 360 its going to offered through there soon.

Visitor
Posts: 4
Registered: ‎05-29-2008

Re: Roku Users Ask For Xfinity Channel

I don't have a regular cable box...  otherwise there wouldn't be a problem.

If the good folks at Comcast can give me something for my Roku that will allow me to vire on demand programming, which is all I want, I would be greatful.  Thanks!

New Visitor
maxim0512
Posts: 1
Registered: ‎10-26-2011

Re: Roku Users Ask For Xfinity Channel

+1

 

I am a current Comcast customer. Since I use a TiVo with a CableCard, I do not have access to on-demand programming, except via the website. It would be great to access xfinity.com's on demand content via a Roku app.

Contributor
mttobe
Posts: 12
Registered: ‎03-26-2011

HBO NO Go?

Why isn't HBO GO supported on the Roku?

 

Per the HBO GO activation page:

 

"Comcast XFINITY does not support HBO GO on Roku Streaming Players.

For further assistance, please contact Comcast XFINITY.
Comcast XFINITY supports HBO GO on other devices.
Visit hbogo.com on your computer to learn more.."

 

Comcast AND HBO are about to lose my money if this remains the case.

 

Work this out and FIX IT!

 

-P

 

 


New Visitor
Jmaurit
Posts: 2
Registered: ‎10-28-2011

Re: HBO NO Go?

I just bought a Roku specifically so I could access HBO to Go on it, and Comcast is going to block my access? I see that Dish Network will allow HBO to go access via Roku, why should I give Comcast my business when they are going to block access to my HBO account that I pay a premium to subscribe to?  I may as well go with another provider.  Wake up Comcast! 

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: HBO NO Go?

Why are you trying to watch it on roku when you can play it from your TV?  Are you just trying to get around the needing a box issue?  This is strictly for  my own curiousity as this is a customer to customer forum mainly.

Regular Contributor
priziedog
Posts: 33
Registered: ‎10-28-2011

Re: HBO NO Go?

I too have been eagerly awaiting HBOgo availability on my Roku, only to discover that Comcast is not offering it.

 

I emailed a complaint to Comcast and received a confusing reply:

 

"we currently do not offer the option to watch HBOgo via Roku. However, need not to worry, as we are continuing to innovate to ensure the best user experience. We have partnered with our Programming  providers to create Online TV through Partner Sites - a new way for customers to enjoy video online.


The ability is still in its infancy and will continue to grow as we move towards a broad launch of Online TV through Partner Sites. Please keep an eye on your monthly statements for any communication regarding additional features we will be launching soon."

 

Comcast, I am not looking for "online TV." As an HBO subsccriber on Comcast, I want the full HBOgo available to me on Roku, just as it is available to HBO subscribers on ATT, Verizon, Dish and so on. There is no excuse for delay or "other alternatives." 

 

I am very disappointed with Comcast.

Contributor
mttobe
Posts: 12
Registered: ‎03-26-2011

Re: HBO NO Go?

HBO Go has a ton more content than comcast on demand.

I guess I could hook my laptop to the TV but the roku is a far more elegant solution, especially since I already have it for Netflix, amazon, and Crackle.
Regular Contributor
priziedog
Posts: 33
Registered: ‎10-28-2011

Re: HBO NO Go?

To the poster who asked why we want HBOgo on Roku, when HBO is available on Comcast cable TV:

 

HBOgo offers the full HBO library of programs (movies, series, etc), whether or not they are currently airing. This is a far richer offering than what is available on HBO OnDemand currently on Comcast cable TV. So, the HBOgo on Ruku does not replace Comcast Cable, it adds to it. For example, with HBOgo on Roku, I could rewatch Oz or Angels in America, both currently not available on HBO OnDemand.

 

I hope this answers your question and explains why we're upset that Comcast (unlike its competitors) is not offering this to HBO subscribers.

Regular Contributor
priziedog
Posts: 33
Registered: ‎10-28-2011

Re: HBO NO Go?

Hooking up a laptop to the TV is not a solution. It is a very inelegant and inconvenient way of viewing HBOgo content on TV.

 

I did it once and then eagerly awaited the day when I could use Roku instead.

 

Roku is the solution!

 

 

Contributor
mttobe
Posts: 12
Registered: ‎03-26-2011

Re: HBO NO Go?

I don't know how this got listed as solved...maybe I accidentally hit something.

 

It's NOT solved.

 

Gold Problem Solver
BruceW
Posts: 6,901
Registered: ‎12-03-2007

Re: HBO NO Go?


mttobe wrote: I don't know how this got listed as solved...maybe I accidentally hit something. ...

As the OP, you can go to the "solution" post and click Options / Not the Solution.

Contributor
mttobe
Posts: 12
Registered: ‎03-26-2011

Re: HBO NO Go?

Thank you.  I missed that.

Visitor
Posts: 4
Registered: ‎05-29-2008

Re: Roku Users Ask For Xfinity Channel

I see on Roku's website that Comcast is not listed among cable providers who will allow HBO GO to work on Roku.  What's Comcast got against that little box?

Regular Contributor
Posts: 45
Registered: ‎08-06-2008

Re: HBO NO Go?

I've been waiting to add HBO GO to my Roku as well, only to find out Comcast is not allowing it?  Why?  If we can watch HBO GO on our computers and mobile devices, why does Comcast care if we can watch it on our TVs through Roku?!  It makes NO SENSE whatsover, and it making me rethink my decision not to swtich to FIOS (which DOES allow the Roku access). Comcast is not losing a dime by providing access and MAY be losing money by not providing it. 

Visitor
Posts: 4
Registered: ‎05-29-2008

Re: Roku Users Ask For Xfinity Channel

Not sure how good of a source this information is, but apparently Comcast does have plans to add video on demand services...  to the Roku.  I hope soon!

 

VOD Service for Roku

New Visitor
kafitze
Posts: 1
Registered: ‎10-29-2011

Re: HBO NO Go?

This is truly bizzare and don't bother asking an CSA about it, because some have no idea what Roku is or what HBOGo is.  Scary!!  Why would you support it on the laptop and phone over the internet, which is what Roku uses to stream, and not support the feature on the box?  My guess.....Comcast is not making any money off of it, so they won't support it.

Regular Contributor
priziedog
Posts: 33
Registered: ‎10-28-2011

Re: HBO NO Go?

[ Edited ]

I wonder ... does Comcast's Xcaliber plan have anything to do with the Roku delay?

 

http://blog.comcast.com/2011/05/looking-to-the-cloud-to-build-a-better-tv-experience.html

 

New Visitor
itblumenfeld
Posts: 1
Registered: ‎10-29-2011

Re: Roku Users Ask For Xfinity Channel

I also use a Roku and am very disappointed with Comcast's lack of participation of the HBO GO channel.  Keep in mind that there is much content on HBO GO that isn't available for on demand, such as back seasons of every HBO original series.  Many of Comcast's competitors, including Verizon FIOS are participating, and, as much as I like my service, this would be a very good reason for me to look elsewhere.

Contributor
Posts: 9
Registered: ‎08-22-2008

Xfinity on Roku

Is there any way to access my Xfinity TV and on Demand from a Roku receiver?  Netflix is big on Roku and Xfinity is better than Netflix for content.

Cable Expert
JayInAlg
Posts: 11,201
Registered: ‎03-02-2007

Re: Xfinity on Roku

Nope, and even the HBOgo is not yet available on the Roko if your on Comcast.

Contributor
Posts: 9
Registered: ‎08-22-2008

Re: Xfinity on Roku

Roku is pretty popular - seems like Xfinity would be looking into it. Netflix is all over it.
New Visitor
brandonmarcus
Posts: 1
Registered: ‎10-31-2011

Roku and Xfinity

I watch video through the xfinity website but I would prefer to watch video through my roku device. Comcast is going to allow people to watch all content through the XBOX 360 but they need to create a channel with Roku. Any roadmap for this? Otherwise, comcast needs to embrace other platforms for content delivery.

Contributor
Posts: 9
Registered: ‎08-22-2008

Re: Roku Users Ask For Xfinity Channel

The gorilla in the room is Netflix. With their new pricing structure, Netflix subscribers who are also Xfinity subscribers (like me) would be very happy to see Roku access of Xfinity streaming content so they can kick Netflix to the curb. There's a vacuum in that Netflix is all alone in streaming rich content on the Roku platform, but that cannot last. Netfllx has shot themselves in the foot. Who will take advantage of the opportunity? Xfinity? or Amazon? The way Comcast is stalling, I'm keeping an eye on Amazon...
Contributor
Posts: 9
Registered: ‎08-22-2008

Re: Roku Users Ask For Xfinity Channel

Agreed. How about it Comcast? Support Roku.
New Visitor
jcc2786
Posts: 1
Registered: ‎10-31-2011

Re: Roku Users Ask For Xfinity Channel

I really wanted to add my two cents to this - I bought the Roku with the intent of watching HBOGo.  I had only read that Time Warner was not allowing it.  Now I find out Comcast is obstructing as well!  Its not enough that I grit my teeth when I pay their outrageous bill every month, now they refuse to let me get added value from another device?  I can't wait for the day when I can waive good bye to Comcast.

Regular Contributor
Posts: 75
Registered: ‎07-04-2003

Re: ROKU, HBO GO

Coming soon.

 

From the Roku site:

 

Soon you can get unlimited access to over 1400 of your favorite HBO shows, including HBO original series, hit movies, sports, comedy specials – plus bonus features and behind-the-scenes extras and more. That’s every episode of every season of the best of HBO – all FREE with your HBO subscription through participating TV providers.

 

HBO GO® is only accessible in the US where a high speed broadband connection is available. ©2011 Home Box Office, Inc. All rights reserved.

Regular Contributor
Posts: 75
Registered: ‎07-04-2003

Re: ROKU, HBO GO

Correction:  It looks like Comcast is not on the list of providers who are supporting it.

 

So it looks like the ball is in Comcast's court ... not Roku's.

New Visitor
nathanhull
Posts: 1
Registered: ‎11-01-2011

Re: ROKU, HBO GO

I'd love to see Comcast add allow HBO GO on Roku. But if you click on the link above to participating providers above, you'll see that Comcast is not on the list. From the Roku site:

 

The following is a list of television providers who have authorized HBO GO on Roku:

  • ATT Uverse
  • Charter
  • Cox
  • Dish
  • Massillon Cable/CPI
  • RCN
  • Suddenlink
  • Verizon FiOS
  • WOW

If you do not see your television provider listed then they are currently not supporting HBO GO on Roku. We encourage you to reach out to your television company and request that they add Roku.  We will update this list as often as possible.

 

New Visitor
Posts: 2
Registered: ‎10-23-2008

Re: ROKU, HBO GO

Yeah, I read that too.  I am really bummed.  I want Comcast to allow Roku!!!

Visitor
Rudi_Xeno
Posts: 4
Registered: ‎12-21-2010

HBO GO on Roku streaming players

It does not appear that Comcast is authorizing their HBO subscribers to access HBO GO on their Roku boxes.  UVerse, Verizon Fios, Dish and Cox are.  What's up with that?

Visitor
Posts: 4
Registered: ‎05-29-2008

Re: Roku and Xfinity

I'm a ROKU user. Good post.
New Visitor
crystalmburns02
Posts: 1
Registered: ‎11-03-2011

Re: HBO GO on Roku streaming players


Rudi_Xeno wrote:

It does not appear that Comcast is authorizing their HBO subscribers to access HBO GO on their Roku boxes.  UVerse, Verizon Fios, Dish and Cox are.  What's up with that?


I also find that odd and very disappointing.  I have been waiting impatiently for hbo go to be available on Roku, (as a hbo subscriber,) only to find out that Comcast with not support it.  Roku only becomes competition if it is allowed to be via no support.  Allowing your HBO subscribers to access GO and maybe an Xfinity channel, which only subscribers would be able to access anyway, would generate more business.  Blocking customers from part of their subscription benefits, is very sure way of loosing them.  Comcast needs to decide what they want.  Either allow total access to what your customers have paid for or drop that channel entirely.  You can't have it both ways, you only end up alienating your user base with your current route.

New Visitor
kswanson7005
Posts: 1
Registered: ‎11-03-2011

Re: Roku and Xfinity

According to this report, a Xfinity channel is in the works for Roku

 

http://www.takesontech.com/xfinity-vod-service-coming-to-roku-and-others

New Visitor
pieville
Posts: 1
Registered: ‎11-03-2011

Re: Roku Users Ask For Xfinity Channel

I am another HBO subscriber who wants to use HBO GO on a Roku.  If Comcast is not going to support this, they should at least say why.  There are a number of posts here and I would think thousands of Comcast customers who deserve an update or answer.  When will it come??

New Visitor
Posts: 1
Registered: ‎03-11-2010

Re: Roku Users Ask For Xfinity Channel

Add me to the list of Comcast subscribers who want HBO Go on Roku and who would be willing to go elsewhere to get it. On Demand isn't a solution for me, both because it doesn't have the content HBO Go does and because I use TiVo boxes with cablecards. Given that I'm paying extra for HBO from Comcast, I can't see any reason why Comcast should withhold it from Roku.

New Visitor
runfast1986
Posts: 2
Registered: ‎11-03-2011

Re: ROKU, HBO GO

Why is Comcast not on board with allowing people who purchase an HBO subscription from them to access HBO GO from their ROKU. Comcast OnDemand has barely a fraction of what HBO GO allows me to access at any time I want. Comcast is not losing any revenue, I still keep my Comcast subscription and just get increased access to that content on my timetable.

New Visitor
darcand
Posts: 1
Registered: ‎11-03-2011

Re: Roku Users Ask For Xfinity Channel

i find it unfair that i pay for HBO.. sure its thru Comcast.. but i pay for HBO.. and i'm only allowed SOME of their offering and not the whole shebang.. 

 

do i get a discounted price for this?  i don't think so.. I was really looking forward to HBOGO on the ROKU.. especially since i can't stream HBOGO from my iphone to the tv because the app won't allow it..

 

very unfair.. 

Visitor
jdbausch
Posts: 4
Registered: ‎11-03-2011

Re: ROKU, HBO GO

[ Edited ]

Comcast/Xfinity, as far as I'm concerned, this is on you.  make it happen.

 

 

Edit - since this works on other devices, and not the roku, I would like to know why Comcast is not allowing this?  Should we expect HBO Go to be blocked on the XBOX when they release it as well?

New Visitor
DrucLAB
Posts: 1
Registered: ‎11-03-2011

Re: ROKU, HBO GO

I desperately want HBO GO on my ROKU from my comcast account. COMCAST THIS IS UP TO YOU, if you won't do it I'll switch to another cable company that will. 

Regular Contributor
shadowplay0918
Posts: 34
Registered: ‎11-03-2011

Re: ROKU, HBO GO

This will be the thing that pushes me to AT&T, Comast needs to authorize this now...

Visitor
jdbausch
Posts: 4
Registered: ‎11-03-2011

Re: ROKU, HBO GO

both Roku and HBO GO suggest reaching out to YOU comcast and asking for this service:

 

https://twitter.com/#!/HBOGO/status/132191328774782977

 

and

 

https://twitter.com/#!/RokuPlayer/status/132194325177180160

 

 

We are doing that here.  Any response?  Anyone home?

New Visitor
ejdkes
Posts: 1
Registered: ‎11-03-2011

Re: ROKU, HBO GO

Xfinity, Please add HBOGO access to ROKU.

Cable Expert
JayInAlg
Posts: 11,201
Registered: ‎03-02-2007

Re: ROKU, HBO GO

[ Edited ]

jdbausch wrote:

 

 

We are doing that here.  Any response?  Anyone home?



You are not getting Comcast's attention at the Community Forum, which is mostly for help and support issues.

 

You should be writing letters to the HQ in Philly which you can get addresses HERE

 


We are here to help with service issues and other technical issues.  Attention from anyone from Comcast that has any influence is not happening on this forum for new features, idea's and requests.

Visitor
jdbausch
Posts: 4
Registered: ‎11-03-2011

Re: ROKU, HBO GO


JayInAlg wrote:

jdbausch wrote:

 

 

We are doing that here.  Any response?  Anyone home?



You are not getting Comcast's attention at the Community Forum, which is mostly for help and support issues.

 

You should be writing letters to the HQ in Philly which you can get addresses HERE

 


We are here to help with service issues and other technical issues.  Attention from anyone from Comcast that has any influence is not happening on this forum for new features, idea's and requests.


thank you.  I will contact them directly

New Visitor
meather321
Posts: 2
Registered: ‎11-03-2011

Re: ROKU, HBO GO

if comcast/xfinity does not allow hbo go on roku devices i will definitely switch to att and t....this is retarded xfinity!!!! i have hbo go on my phone so why wouldn't they be on board with the roku too...i am perturbed and if it doesn't come on roku soon...the two hundred a month i pay for comcast bundle service will go to att & t...i guess i will see soon what comcast will do!!

 

Not Happy Comcast/Xfinity

Fix this problem NOW!!!