10-05-2011 10:52 PM
I have been watching The Wire online and suddenly I can't get it because they say I am not an HBO customer, which I AM!!! What is going on? I have been having more and more problems with watching online the last few days than ever before.
10-06-2011 10:45 AM
irenejames,
Try deleting your cookies and cache and then sign in again.
If it still does not work, try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.
Let me know the results.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
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