XfinityTV Website

[sigmajove]

I, too, am having the same problem.

[ComcastJoe]

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sigmajove wrote:

I, too, am having the same problem.

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I moved this thread so I can further assist you.

Can you please be more specific about the issue.

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you. Also, please send the URLs of the videos that you are trying to watch.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

[gigisyes]

Having the same problem.  here is my info:

My Device Information My Zip Code: 37122 My Cable Provider: Comcast Nashville CableCard My myDVR Manager Status: My Set Top Box Names: My Queue setup: False Facebook Queue Syncing: False Facebook Connect: My public IP address: 64.3.208.90 My operating system: Windows - Undefined My web browser: Chrome 20 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.11 (KHTML, Like Gecko) Chrome/20.0.1132.57 Safari/536.11 My system type: Desktop Computer Or Other Device My Move player version: 071706000001 My Silverlight version: 5.1.10516.0 My flash version: 11.3 R300 Javascript: Enabled Cookies: Enabled Time Information My Clock Time: Wed Jul 25 2012 09:32:26 GMT-0500 (Central Daylight Time) Server Clock Time: Wed Jul 25 2012 09:32:23 GMT-0500 (Central Daylight Time)

My Account Information Primary Account: False Provider Codes: Bw, S, Ci, Bh, A, Y, Bq, Bx, Ce, Cd, Cf, By, Bu, At, Bs, Cb, Ch, Ar, Aw, Cg, Bz, Bm, Au, Bl, Bv, B, U, Bp, Br, C, Bo, Bt, Cc, H, Ad, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True