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[makoa2001]

I just started receiving this error when I try to play any video from a premium network. 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 3222)

Please check back soon.

My Device Information My operating system:Windows - rv:9.0.1 My web browser:Firefox 9 - Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 My system typeesktop computer or other device My Move player version:071706000001 My Silverlight version:5.0.61118.0 My flash version:11.1 r102 Javascript:enabled Cookies:enabled

[rog286713]

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makoa2001 wrote:

I just started receiving this error when I try to play any video from a premium network. 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 3222)

Please check back soon.

My Device Information My operating system:Windows - rv:9.0.1 My web browser:Firefox 9 - Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 My system typeesktop computer or other device My Move player version:071706000001 My Silverlight version:5.0.61118.0 My flash version:11.1 r102 Javascript:enabled Cookies:enabled

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delete cookies, clear cache, restart your device. if that does not work, clear cookies clear cache, delete the app, restart your device reinstall the app then try again.

[makoa2001]

thanks. In addition to delete cookies and clear cache I had to clear active logins then it worked.

[rog286713]

yes it wont work if  it thinks your logged into two devices.