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kscarsdale
Posts: 1
Registered: ‎07-29-2012

Sorry, this video is currently unavailable. (Error 6007)

i am getting this message when i try to play the weeds series from showtime

 

here is my system info

 

 

My Device Information My Zip Code: 22701 My Cable Provider: Comcast Culpeper County Digital My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: false Facebook Connect: False My public IP address: 2601:8:2180:41:10aa:fa3d:328c:dd86 My operating system: Windows - rv:14.0 My web browser: Firefox 14 - Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1 My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.3 r300 Javascript: enabled Cookies: enabled Time Information My Clock Time: Sun Jul 29 2012 13:16:51 GMT-0400 (Eastern Daylight Time) Server Clock Time: Sun Jul 29 2012 13:16:54 GMT-0400 (Eastern Daylight Time)
My Account Information Primary Account: True Provider Codes: bw, s, ci, a, y, bq, bx, ce, cd, cf, by, bu, at, bs, cb, ch, ar, aw, e, aj, cg, bz, bm, au, bl, bv, b, u, bp, br, bo, bt, cc, h, ad, bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
Moderator
ComcastJoe
Posts: 6,625
Registered: ‎08-11-2011

Re: Sorry, this video is currently unavailable. (Error 6007)


kscarsdale wrote:

i am getting this message when i try to play the weeds series from showtime

 

here is my system info

 

 

 

Is this happening to all episodes or just a few? If it is just certain episodes, what specific episodes are giving you this error message?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe