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Rodnowacki
Posts: 2
Registered: ‎07-10-2012

Start a video but stuck on "Starting Playback"

[ Edited ]

‎07-10-2012 06:16 PM - last edited on ‎07-11-2012 09:00 AM by Moderator

When I select a show, it thens goes to X-finity now starting, but nothing happens.

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ComcastJoe
Posts: 6,625
Registered: ‎08-11-2011

Re: Start a video but stuck on "Starting Playback"

‎07-11-2012 09:01 AM

Rodnowacki wrote:

When I select a show, it thens goes to X-finity now starting, but nothing happens.

I am sorry to hear that you are having video playback issues but I would like to further assist you.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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