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New Visitor
schultsw
Posts: 1
Registered: ‎07-21-2012

Watching tv on my computer

I am able to watch movies ok, but I am trying to watch xfinity tv on my computer.  When I click on the program I want to watch I get the message:

 

No compatible cable boxes were found in your household.

Learn more about what you need to make this application work in your home.

 

When I click on the "learn more" link, it takes me to a page with intructions about downloading the xfinity tv app for smart phones.  I don't have a smart phone.  I am trying to watch on my computer.

 

Any suggestions?

Silver Problem Solver
reasd
Posts: 6,127
Registered: ‎02-22-2007

Re: Watching tv on my computer

Hello,

You are correct that link does not bring you to the correct page. In order you to watch a program on the computer you might have to first see if your boxes are setup correctly. To do this you will need to do the following:

1. go to xfinity.tv

2. login with your username and password

3. click on your tv

4. change to the correct zip code

5. On the bottom of the screen on the right hand side you will see a gear click on that and it will bring you to the setting page

On that page click on devices and cable boxes and add your boxes there and follow the remaining instructions.

Official Employee
ComcastJoe
Posts: 6,891
Registered: ‎08-11-2011

Re: Watching tv on my computer


schultsw wrote:

I am able to watch movies ok, but I am trying to watch xfinity tv on my computer.  When I click on the program I want to watch I get the message:

 

No compatible cable boxes were found in your household.

Learn more about what you need to make this application work in your home.

 

When I click on the "learn more" link, it takes me to a page with intructions about downloading the xfinity tv app for smart phones.  I don't have a smart phone.  I am trying to watch on my computer.

 

Any suggestions?


We currently only have ESPN, ESPN2, ESPN3, and ESPNU available to watch live online.

 

You are on the TV Listings page. When on this page, you can select a channel and that channel will appear on your TV if you have a compatible cable box. You cannot watch any live channels besides the ones mentioned above.

 

Our product team is constantly working on improving the site to make the best experience possible. Thanks for your suggestion; we'll consider your idea of adding more live channels online for a future release.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Visitor
Jm2k
Posts: 1
Registered: ‎09-29-2012

Re: Watching tv on my computer

ARGH! And the commercials on TV for Comcast make it sound like I can watch any of my normal channels from my PC when I'm away from home. I want to watch the A's on Comcast sports west!!! BAD and deceptive advertising.