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Contributor
billcuttn
Posts: 5
Registered: ‎03-30-2012

Re: Xbox HBO Go blocked?

Thanks for hbogo comcast. Been watching the wire and the show is great. Now if my internet will stop acting up and work there's been an outage in my area around the same times, twice a day for the last three days.
Contributor
ERamseth
Posts: 15
Registered: ‎04-01-2012

Re: Xbox HBO Go blocked?

This is a bit off topic, but I was wondering if anyone knows how to unlink your Xbox from a DirecTV account and then set it up again with a Comcast account? Have had no luck with several proposed solutions and nothing has worked.
Contributor
V-Dity
Posts: 5
Registered: ‎04-03-2012

Re: Xbox HBO Go blocked?

Go in to Xbox settings/all storage (if multiple storage devices are present)/ look for hbogo and delete all. Then, reinstall. Hope this is relates to hbogo but it'll work for any app linked to television providers.
Contributor
ERamseth
Posts: 15
Registered: ‎04-01-2012

Re: Xbox HBO Go blocked?

Nah that doesn't work. Nor does doing that then clearing system cache, nor doing both then entirely removing my profile from the xbox. When you reinstall hbogo later, it just jumps directly to "authenticating... " without prompting you to choose a provider.
Regular Contributor
Posts: 62
Registered: ‎02-19-2010

Re: Xbox HBO Go blocked?

goto hbogos site change it there your still registered with direct tv there

Contributor
ERamseth
Posts: 15
Registered: ‎04-01-2012

Re: Xbox HBO Go blocked?

Also doesn't work. DirecTV account is already closed. Can't login to hbogo with the directv credentials.
Contributor
Posts: 5
Registered: ‎02-27-2010

Re: Xbox HBO Go blocked?

Thanks Comcast

Visitor
IsItReallyme
Posts: 1
Registered: ‎03-29-2012

Re: Xbox HBO Go blocked?

Log into your Comcast Customer Central account @ customer.comcast.com. Click the third blue tab, it should read "Users and Settings". There should be a "Usage Meter" bar showing your monthly info.

Regular Contributor
Posts: 62
Registered: ‎02-19-2010

Re: Xbox HBO Go blocked?

Then your gonna have to get with hbo go support and have them manually delete your credentials so you can setup new comcast credentials. Guess you should have changed it at hbo go first before closing out direct tv.

Contributor
ERamseth
Posts: 15
Registered: ‎04-01-2012

Re: Xbox HBO Go blocked?

yeah I'd love to contact hbogo support but they have not been answering my emails.
New Visitor
StringCheese01
Posts: 2
Registered: ‎04-29-2012

Re: Xbox HBO Go blocked?

Bronze Star Contributor
Posts: 149
Registered: ‎10-12-2006

Re: Xbox HBO Go blocked?

1 1/2 years later and still HBOGO still only on xbox. every major cable/satellite service offers the apps across most streaming devices EXCEPT Comcast!  Comcasr is substandard..this is what a monopoly gets you.Even more, I can watch Xfinity app on my tablet but if I connect MY tablet to My TV the app blocks the signal....Comcast SUCKS!!!!!!!!!!!!!!

Bronze Star Contributor
Posts: 149
Registered: ‎10-12-2006

Re: Xbox HBO Go blocked?

funny how Comcast has Samsung TV pictures all over their website used for advertising their product but Comcast does not support Samsung TVs, the HBO, MAX, and Showtime app do not  work for Comcast customers.  What a load of nonsense

New Visitor
jbeezz
Posts: 2
Registered: ‎03-13-2013

Re: Xbox HBO Go blocked?

You got a lot more information than I got from talking to them.  They basically said DUH!