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Contributor
terryskinner139
Posts: 17
Registered: ‎06-06-2012
Accepted Solution

"Gold Rush" 'No longer available'?

Why is the 4th episode of "Gold Rush" labelled as the 5th?  More importantly, why does it say that it is no longer available when this is the first day when we should be able to watch it?

Moderator
ComcastJoe
Posts: 6,627
Registered: ‎08-11-2011

Re: "Gold Rush" 'No longer available'?


terryskinner139 wrote:

Why is the 4th episode of "Gold Rush" labelled as the 5th?  More importantly, why does it say that it is no longer available when this is the first day when we should be able to watch it?


Thank you for alerting us about this issue. Our team is working on it now and I will update this thread when it is resolved.

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Contributor
terryskinner139
Posts: 17
Registered: ‎06-06-2012

Re: "Gold Rush" 'No longer available'?

Thank you for your help.

 

Moderator
ComcastJoe
Posts: 6,627
Registered: ‎08-11-2011

Re: "Gold Rush" 'No longer available'?

This video is now working.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Contributor
terryskinner139
Posts: 17
Registered: ‎06-06-2012

Re: "Gold Rush" 'No longer available'?

Wonderful, your prompt attention is truly gratifying.  Happy Thanksgiving!